A doctor has been ordered to apologise to a woman left with large growths on her face after being injected with an unapproved drug.
The woman asked for a procedure to give her a healthier appearance during a consultation with the doctor at a beauty clinic in July, 2009.
Herecommended a"mid-face volumisation", which involved injecting dermal filler into her cheeks.
Findings released by the Health and Disability Commissioner show the doctor opted to use a filler he had been given as a sample at an overseas conference.
The filler, Novielle Gel Plus, was not approved for use in New Zealand.
She received steroid injections and laser therapy after going back to the original doctor for a follow up consultation.
Despite the treatments, she was left with "obvious swellings" of about 10 to 20 centimetres on her face.
She was forced to receive care from two specialists, after which she alleged the doctor ignored her phone calls.
The Health and Disability Commissioner criticised the doctor for failing to ensure Novielle Gel Plus was safe and for not providing appropriate follow up care.
He did not tell the woman about the risk of granuloma forming or that the filler was not an approved medicine in New Zealand, the HDC said.
The doctor was ordered to apologise to the woman in writing and to review Medical Council of New Zealand good practice guidelines.
