That was certainly the case of the Vietnamese immigrant family, who came to this country many years ago and run the cafeteria just down the road from Parliament that's frequented by a number of politicians, from the Speaker down.
The parents in their 60s daily work behind the counter along with some of their adult children. A clot was discovered behind the mother's ear and she was due for laparoscopic surgery next month and was told to notify her health provider if she suffered from a headache or dizziness in the meantime.
Too late, she collapsed and died, her husband sobbed from behind the counter that morning.
Why couldn't she have received the treatment when the clot was discovered, the family wanted to know? There were other priorities, they were told, cases that needed more urgent attention.
There are of course many cases like that but that's never going to change the perspective for this family that the system failed them.
There are no easy answers, but sometimes it's worth taking a pause and putting our lives into perspective.