Frustration came to a head last week when the business association called police bosses to a meeting attended by about 60 residents and business owners. Organiser Richard Duley said people had given up reporting low-level crime because the station was unattended and calls went through to the answerphone.
People at the meeting spoke of brazen main-street burglaries and tourists being harassed for money or having to cross the road to pass youths blocking the footpath. One woman said she had gone to the post office to send mail but found youths sitting on the post box. When she asked them to move they spat on her and racially abused her.
Central Butchery co-owner Chevy Taylor sympathised with police staffing problems but said they needed to be more visible.
"We're trying to push this town, we're trying to pick it up from a low economic position - but the rugrats are not a good look when tourists are in town. We're trying to come up to the level of other towns like Paihia and Kerikeri, but we can't do it if we don't have the policing."
One of the outcomes of the meeting is that the business association will try to follow Paihia's lead by setting up community patrols and a volunteer roster to help staff the front desk at the police station. Anyone interested in volunteering can contact Mr Duley at the Kawakawa Farm Centre, who warned it would need good support to work.
Inspector Justin Rogers, of Whangarei police, urged Kawakawa residents to report every crime. Police could not always attend but they needed to know what was happening so they could assign staff to trouble spots.