NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Auckland travel firm Worldwide Holiday to pay $140k for wage cuts during pandemic

Catherine Hutton
By Catherine Hutton
Open Justice reporter - Wellington·NZ Herald·
16 Feb, 2025 12:00 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

An Auckland travel company has been ordered to pay a former employee for wages and bonuses it cut during the pandemic.

An Auckland travel company has been ordered to pay a former employee for wages and bonuses it cut during the pandemic.

A travel company that failed to get an employee’s written permission before cutting his wages and bonuses during the pandemic has been ordered to pay him more than $140,000.

Xiaoyu Kan worked at Worldwide Holidays Ltd (WHL), based in Auckland, as a marketing manager responsible for staff management, profitability and sustainability.

He’d previously worked for the company, which specialises in flights to China, between 2013 and 2016 before returning in 2017.

However, Kan’s latest tenure ended when he resigned on December 31, 2021, following a dispute with the company over his pay being cut.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Kan then turned to the Employment Relations Authority (ERA), claiming WHL twice reduced his salary without consultation and consent, didn’t pay his bonuses and used his annual leave entitlements to pay him while he was working.

The company rejected Kan’s claims.

According to the recently released ERA decision, in January 2020, the Covid pandemic forced the company to cancel several bookings, and two months later, when the country went into lockdown, WHL’s business was severely impacted.

As a result of the loss of income, WHL implemented cost-saving measures, which impacted employees' income.

Advertisement
Advertise with NZME.

The company told the ERA it had done this with the agreement of individual employees — a claim Kan denied.

In April 2020, his salary was reduced by 20% and in October it was reduced again by 50%.

Kan was paid bonuses until the end of 2020 but received none after.

The authority found WHL’s managing director Jing Jun Yu imposed the 20% reduction without consultation.

In relation to the later 50% reduction, Yu said all employees, including Kan, agreed to it.

But Kan’s evidence was that he had objected.

Yu claimed Kan consented to forgo his bonuses during a meeting in April 2020.

The decision noted that while the divisions Kan was responsible for had no work during the period, his contract included an agreement that if WHL did not make a profit, he would receive a bonus payment of $40,000.

The authority referred to an earlier Employment Court decision, which ruled the Government’s response to the pandemic did not suspend employee rights or employer obligations.

It found a deduction in wages could not be made without written consent from the employee.

Advertisement
Advertise with NZME.

Because WHL did not obtain written consent from Kan to any deduction, any reductions could only be made by variations to his employment agreement.

The authority was satisfied Kan did not agree with the proposal regarding the salary reductions and the non-payment of bonuses, nor did he agree to changes to his employment agreement.

“Whilst there may have been some discussion or communication as to WHL’s proposal, there is no written record of the terms and conditions of employment being varied, nor any other written record of the purported agreement,” the decision stated.

“The salary cuts and non-payment of bonuses were not implemented in a procedurally fair way and was not consistent with WHL’s good faith and contractual obligations.”

However, it was found Kan’s annual leave entitlements were correctly used to pay him when he was on three months leave.

Kan declined to comment, but Worldwide Holidays lawyer Garry Pollak told NZME in a statement that the amount awarded was a fraction of what was claimed.

Advertisement
Advertise with NZME.

“The arrears are wages during our lockdowns and border closures. The business is a travel business and the business pretty much closed as visitors could not come in or leave China.

“The employer thought it had agreement to reduce wages and temporarily forgo bonuses as the business was receiving almost no revenue. For this employee, it was not recorded in writing as it was for all other employees. It needed to be in writing.”

The authority ordered WHL to pay Kan $141,000 for unpaid wages, bonuses and holiday pay on the salary and bonus arrears.

Catherine Hutton is an Open Justice reporter, based in Wellington. She has worked as a journalist for 20 years, including at the Waikato Times and RNZ. Most recently she was working as a media adviser at the Ministry of Justice.

Save

    Share this article

Latest from New Zealand

New Zealand|crime

Man arrested after violent Auckland crime spree

21 Jun 05:04 AM
New Zealand

Pile of hoarded goods go up in flames

New Zealand

'I can always get in': Landlord broke into rental, set up treadmill and TV

21 Jun 04:00 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Man arrested after violent Auckland crime spree

Man arrested after violent Auckland crime spree

21 Jun 05:04 AM

It's alleged the man, armed with a knife, burgled seven homes and stole two cars.

Pile of hoarded goods go up in flames

Pile of hoarded goods go up in flames

'I can always get in': Landlord broke into rental, set up treadmill and TV

'I can always get in': Landlord broke into rental, set up treadmill and TV

21 Jun 04:00 AM
Motorway mayhem: ‘Long queues’ after crash on Auckland’s Southern Motorway

Motorway mayhem: ‘Long queues’ after crash on Auckland’s Southern Motorway

21 Jun 03:19 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP