"We should use every tool available to us bar military action," she said.
"One of the reasons we're so firm on that is we're yet to exhaust all of the channels that we have."
Foreign Minister Winston Peters has in the past been asked by the US to navigate escalating tensions with North Korea and Ardern does not discard the possibility the same thing might happen again.
"To date we haven't had that request, but we remain absolutely available to play whatever role that we can.
"That speaks to the level of diplomacy and level of relationship I've seen Mr Peters has with members of the international community.
"I'd never be closed off to the option," she added.