Although it took the brigade about two hours to control the scene, it only took them just under 15 minutes to isolate the system and turn off the gas valve, Mr Anderson said.
"It all takes time; it's not something you can just rock up to and do."
The contractors were upgrading safety valves on the refrigeration unit but when they cut through the pipes, he said. They found the system was not isolated as they had been led by another contractor to believe.
The contractor who cut the pipe was taken to Dunstan Hospital, but only as a precaution.
"They [the contractors] reacted pretty quickly; there were a couple of breathing suits in that room."
The contractors were the only people working at the coolstore, as the fruit packing season was yet to begin.
A Ministry of Business, Innovation and Employment spokeswoman said it was making "preliminary inquiries".
Mr Anderson said the Otago Regional Council, the Central Otago District Council and the Southern District Health Board had been notified, as had a hazardous substances technical liaison officer.
Any residual ammonia would dissipate into the atmosphere, he said.
Howie Hinton said the incident would not affect their business.