NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Airbnb bookings 'collapse' as tourist numbers fall off a cliff

Ben Leahy
By Ben Leahy
Reporter·NZ Herald·
18 Mar, 2020 04:20 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Queenstown Luxury Property Management are offering rentals for self-isolation stocked with food and medicine and Netflix. Photo / Supplied

Queenstown Luxury Property Management are offering rentals for self-isolation stocked with food and medicine and Netflix. Photo / Supplied

Airbnb bookings have "collapsed" in Queenstown and other tourist hubs as rental owners slash prices and target those needing to self-isolate in a bid to attract customers.

Auckland short-term rental owners were also stinging as new rules forcing overseas arrivals to self-isolate for 14 days led tearful brides to cancel weddings and foreign contractors to consider delaying work visits.

Tourist operators were now pleading with Kiwis to get out and see their own country as there might never be a cheaper time to visit Queenstown without the crowds.

Meanwhile, foreign tourists still arriving were scrambling to find places to stay as a new Facebook page - formed to match visitors with Airbnb rentals suitable for self-isolation - raced to more than 500 members in less than 24 hours.

Queenstown Luxury Property Management co-owner Aaron Murphy was among those listing rentals on the Self-Isolation Accommodation Group page and said the outlook was grim as tourist numbers plummeted.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"The general consensus across Queenstown is that all forward bookings and occupancy has completely collapsed," he said.

French traveller Alexandra Khamsopha says her Airbnb hosts have kindly offered to help with groceries while she self-isolates. Photo / Supplied
French traveller Alexandra Khamsopha says her Airbnb hosts have kindly offered to help with groceries while she self-isolates. Photo / Supplied

He called for a Government or business-led campaign to ramp up domestic tourism with Airbnb owners' pain looming as an early sign of what might be in store for the wider economy.

"The business owners and everyone operating in Queenstown are very worried because they can see what is coming," he said.

Advertisement
Advertise with NZME.

"We are all looking at our cashflow projections and how we can keep people employed."

Murphy said rental bookings from new arrivals in the country had dried up.

The only business was coming from travellers already in New Zealand, such as backpackers pooling their money for a villa so they could avoid hostels.

Despite this, Murphy was yet to have owners of the luxury properties he managed pull out of the short-term rental market.

Discover more

Investment

KiwiBuild apartments sell seven times faster than other units: report

13 Mar 04:00 PM
Banking and finance

Coronavirus: Fears banks could tighten home loan lending

15 Mar 04:49 PM
New Zealand

Don't expect virus pandemic to be over by Christmas - NZ expert

15 Mar 11:24 PM
Investment

New rules for auctions, open homes amid coronavirus fears

17 Mar 04:40 AM
Queenstown Luxury Property Management says it has everything from one-bedroom apartments to rural retreats available for self-isolation. Photo / Supplied
Queenstown Luxury Property Management says it has everything from one-bedroom apartments to rural retreats available for self-isolation. Photo / Supplied

Being largely better off financially, they were more able to wait out the crisis and keep their homes ready as personal bolt-holes should they need to personally self-isolate in them.

Elsewhere in Queenstown, however, some Airbnb owners heavily in debt were "scrambling" to turn their houses into long-term rentals, he said.

They now faced the prospect of charging much-reduced rents to tenants potentially unable to pay as they stared down the barrel of job layoffs.

READ MORE:
• Is this the most bizarre AirBnb request ever?
• Hong Kong family say they were booted from Paihia Airbnb rental over coronavirus fears
• Airbnb offers counselling after Dunedin home was used as a brothel for two weeks
• Airbnb ghost city: Prague seeks to rein in tech giant

Auckland's Amy Rennell, owner of Furnished Rentals, said she also had been inundated with cancellations in what had been a "crazy week".

"On Monday it was very doom and gloom and I was wondering what on earth it is going to mean for my business," she said.

Advertisement
Advertise with NZME.

"I've got one poor lady who booked one of my houses in Browns Bay almost a year ago, and she rang me in tears because she has had to not only cancel all her guests coming out but also her own wedding."

Another team of foreign contractors at first cancelled their rental booking but then rebooked due to being legally contracted to complete their job in New Zealand.

The workers now planned to fly into the country and self-isolate for 14 days before completing their three-month contract.

Rennell said another home owner - who had been on a dream, year-long holiday with her family - was forced to take her house off the short-term rental market after she cancelled her overseas holiday and returned home.

On the flip side, she said there had been a small rebound in business from people needing rentals to self-isolate in, including some from the Self-Isolation Accommodation Group Facebook page.

Frenchwoman Alexandra Khamsopha is still coming to New Zealand where she will self-isolate before exploring the country. Photo / Supplied
Frenchwoman Alexandra Khamsopha is still coming to New Zealand where she will self-isolate before exploring the country. Photo / Supplied

Argentinian traveller Flor Garcia was among those posting on the page, but now said she was likely to put off her trip to New Zealand as the "most responsible decision" was to stay at home.

Advertisement
Advertise with NZME.

Alexandra Khamsopha and her partner on the other hand were still coming. They were in Bali and half way through a year-long trip from France through Asia to South America.

She said they were lucky to find an affordable rental to self-isolate in where the owners offered to leave essential foods for them and later help with the groceries.

They were now likely to spend longer in New Zealand due to France being aflame with the coronavirus and potential disruptions lying ahead in South America.

"After the self-isolation period (we are going to discover) the beauty of this country," Khamsopha said.

Save

    Share this article

Latest from New Zealand

New Zealand

Coldest morning of the year hits Hawke's Bay, just in time for Matariki

19 Jun 12:19 AM
Premium
OpinionUpdated

Wendy R. London: The perfect storm facing our cruise industry

19 Jun 12:17 AM
New ZealandUpdated

League player's preventable death prompts coroner's warning of 'run it straight' trend

18 Jun 11:35 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Coldest morning of the year hits Hawke's Bay, just in time for Matariki

Coldest morning of the year hits Hawke's Bay, just in time for Matariki

19 Jun 12:19 AM

Don't worry, it's warming up now.

Premium
Wendy R. London: The perfect storm facing our cruise industry

Wendy R. London: The perfect storm facing our cruise industry

19 Jun 12:17 AM
League player's preventable death prompts coroner's warning of 'run it straight' trend

League player's preventable death prompts coroner's warning of 'run it straight' trend

18 Jun 11:35 PM
'Harmful': Co-ed schools urge NZ Rugby to block exclusive boys’ first XV comp

'Harmful': Co-ed schools urge NZ Rugby to block exclusive boys’ first XV comp

18 Jun 11:19 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP