Auckland Transport is sticking by the decision, saying the road is not considered narrow.
But AA's senior policy analyst, Mark Stockdale, backs the residents and said the agency should be looking for solutions.
"The public have been ticketed out of the blue for trying to do the right thing by leaving the road clear and not blocking the footpath," he said.
"It's the stick instead of the carrot. Yes, the rules are the rules but sometimes the rules don't make sense - just fining people is not a solution."
Orakei Local Board chairwoman Desley Simpson said Auckland Transport needed to address the growing issues associated with narrow streets.
"Intensification and narrow streets are causing problems in our older inner-city suburbs," she said. "Sadly, AT haven't stepped up to look at options to address this."
Your views
• "Don't see why I have to mow the verge but can't park on it." - Chris Newnham, Auckland
• "I would support the parking of vehicles partially on the footpath as long as wheelchairs and pushchairs can still use the space left on the footpath." - Gillian Bicknell, Whangarei
• "I have no sympathy for drivers who park on footpaths, forcing pedestrians, people in wheelchairs and people pushing prams and strollers to go on to the road to get around them. I am pleased these rules are being enforced." - Barb Callaghan