Sasi, who has a background in marketing, came to Palmerston North in 2008.
He is from southern India and as well as English speaks Hindi, Telugu, Urdu and Punjabi.
Sasi is now learning te reo Māori.
He says Palmerston North is a multicultural city with many languages spoken.
He most recently worked for the Electoral Commission encouraging people to enrol for the 2020 general election and referenda.
Sasi is the secretary of the Manawatū Hindu Society and has been a refugee support volunteer.
"In my different roles I deal with people from all walks of life - different cultures and languages."
He says the highlight of being a city ambassador is interacting with people from different cultures.
"I just love this job, the day starts with a smile and ends with a smile."
The ambassadors give information on nearby eateries, what shops are having savings, how to use the parking meters and where the bus stops are.
Sasi says this means instead of visitors spending time searching they can use their time to relax.
The ambassadors have developed such a relationship with regulars who come to play games they receive help to pack up the equipment.
"[The regulars] feel that it's their responsibility as well and they just come and help."