Mickalad arrived in the city in 2006 with his family as refugees. They had fled civil war in Congo-Brazzaville in central Africa. He said during the byelection earlier this year people questioned whether he was "Kiwi enough" or belonged here.
"These are some of the things a lot of people face."
Mayor Grant Smith questioned whether a diversity and inclusion policy would be a double-up of some of the work Welcoming Communities does.
Cr Lorna Johnson said a number of groups in the city had drawn elected members'
attention to racism as an issue. She felt the Welcoming Communities programme was providing enough anti-racism input but clearly the community doesn't feel that.
"As someone who doesn't personally experience racism I'm really not in a position to naysay their personal experience."
Welcoming Communities doesn't address racism towards Māori, Johnson said.
Cr Rachel Bowen said elected members should be grateful to the community who through submissions brought this lived experience into the council chamber.
Quoting a "wiser" friend, Bowen said as a majority community we have embraced the performances of these marginalised communities without embracing their pain.
"We can't just take the good from communities and ignore the issues. It's beholden on us as the representatives of all of our community to hear their voice and to take those concerns seriously and I think this is the best way of doing it."