"Data from Stats NZ and the not-for-profit organisation, The Facts, showed 64,809 firms closed their doors in the year ended February, while 64,488 firms were created, resulting in a net decline of 321 firms - the first since 2012." - Dec 21 RNZ
I was recently asked to list three essential elements of staying in business, particularly with small to medium enterprises in mind. This presented a challenge as there are many key elements. These three are non-negotiable.
You must make a profit. Too many businesses operate without understanding the basic principle that if you are in business you must make a profit (even a charity needs to ensure it is not running at a loss).
At the severe risk of being overly generalistic, a sweeping rule of thumb is that a 40 per cent profit will allow you to grow and manage growing pains (like cashflow); 30 per cent will still allow growth but you will tend to always be struggling with elements like cashflow, paying competitive wages, etc, and at 20 per cent you risk falling into paying hobby category. (All this said, high-volume businesses like grocery stores can run at as low as 7 per cent gross profit due to multiple factors like delayed payments, strong cash-positive business models, etc).
You must have cash flow. This rule applies irrespective of how large your organisation is. IBM almost infamously fell victim to not managing this well. Cash is king. Without cash, you can have the best gross profit in the world but if people take too long to pay you it will mean you cannot pay your staff and suppliers - a certain recipe for disaster!
You must pay yourself. Too many businesses operate on the charity of the owners who can go for years without paying themselves. If this is you - do yourself a favour and read the book Profit First by Mike Michalowicz - the simple principle of "make the first 'bill' you pay be the profit" can radically change your mindset to ensure you run your business like a business.
When run well, a business can be truly liberating and can provide well for you and your team. When run poorly, it can be soul-destroying and crippling.
Look at these three principles and resolve to run your business well!
• Mike Clark is the director and lead trainer and facilitator at Think Right business training company.