Set the expectation upon the one person you can influence, teach and learn to rely on - YOU! When you interact with people and services consider asking, "what can I do?" Being kind to people is a choice. Showing compassion, understanding and expressing gratitude are all options and choices we have available to us.
Next time you go to town or interact with team members, clients or suppliers, focus on what you want more of. You know what makes you happy - look for opportunities to notice when these moments arise, do what you can, with what you have, where you are. Behaving like this grows an appreciation for what is good in your world, it creates an attitude of gratitude and, over time, it changes both your expectations and your reality.
I'll finish with a favourite quote of mine from Etienne de Grellet, "I shall pass this way but once; any good that I can do or any kindness I can show to any human being, let me do it now. Let me not defer nor neglect it, for I shall not pass this way again."
• Mike Clark is director and lead trainer and facilitator at Think Right business training company.