They were seeking volunteers to teach English to speakers of other languages.
Lynn was keen to take on another voluntary role so she signed up.
"I thought this would be great. I can still continue teaching someone and it was a new challenge."
She was trained by English Language Partners as a home tutor and was matched with a Bhutanese refugee from Nepal.
"My reason for getting involved with the refugees is I can empathise with them because I moved here as well," Lynn says.
"I just wanted to work with the refugees in terms of getting them adjusted, helping them along to settle in."
Over the past three years, the pair have had weekly lessons together focused on improving her student's English.
Lynn says when they began, her learner's conversational English was very limited.
"It was very hard. She was very shy and would only answer 'yes' and 'no'."
A shared interest in food and children provided common ground for discussion and learning activities, and progress has been a great reward for them both.
Her student now has the confidence to start conversations with people who don't speak Nepali, which is helping her navigate family life in a new country.
"I feel like — wow it worked," Lynn says.
While their student-tutor relationship has drawn to a close, Lynn says they have formed a friendship and will maintain contact.
Lynn is looking forward to being matched with another student this year.
