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Home / Lifestyle

Ekim Burgers website directed complaints to Macca's

Vaimoana Tapaleao
By Vaimoana Tapaleao
Pasifika Editor·NZME.·
1 May, 2015 08:54 AM2 mins to read

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Ekim Burgers owner Mike Duffy at his restaurant in downtown Wellington. Photo / Mark Mitchell

Ekim Burgers owner Mike Duffy at his restaurant in downtown Wellington. Photo / Mark Mitchell

Ekim Burgers has taken a jab at McDonald's Restaurant, by posting the larger company's phone number on its own website - therefore directing angry customers to McDonald's.

Ekim Burgers - a popular burger van in Wellington - is facing a backlash from the public after owner Mike Duffy took to social media to vent his frustrations at a complaint they had received this week.

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• Ekim Burgers website directed complaints to Macca's

Mr Duffy's rant was riddled with expletives and, as a result, a large number of people have vowed to boycott his burger place.

Today, McDonald's called the burger joint out after its contact centre started receiving calls from angry Ekim customers calling in to complain.

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On a public post on Facebook, McDonald's wrote: "Well done with the old phone number swap. You got us good. We're telling people to complain that you're giving away free burgers tonight - so let us know if that's not the right message for your callers. [smiley face].''

In turn, Ekim Burgers replied that they would let customers have a decent burger and suggested giving away free fries as well.

Tonight, Mr Duffy told the Herald he was not behind the phone number swap.

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"It could've been anybody. I have access to it, yes, but so do a lot of other people in [my staff].''

Mr Duffy said he was looking at getting someone to have the phone number removed. But at the moment, he was still having to deal with "crazy'' people.

"It's ridiculous. There are some really angry people out there.''

A McDonald's spokeswoman confirmed the post was legitimate, but played it down as banter between two food places.

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"It's just a bit of fun on our part. There's nothing serious in it.''

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