"I hadn't had any breakfast so I was like, 'I need some food'," she said. "The waiter was topping us up all the time."
"I kept asking [the waiter], 'Can we order?' Is that food going to be far away? Some other tables had gotten food, and we hadn't. That's why I kept asking."
The restaurant got increasingly rowdier with glasses being broken and food becoming an afterthought for some.
Jenny Goulding, a spokeswoman for the venue, told Stuff the disruption was caused by the "last-minute illness" and admitted it wasn't handled well.
"We recognise we over promised but under delivered … we thought we could perform but obviously failed," she said.
Goulding said the restaurant was short-staffed and had found it hard to find good employees. She apologised and said the venue was currently closed to "allow staff to catch their breath and recover from their illness".