The inability of councils to engage with Maori is contributing to poor voter turnout from that sector, Massey University research shows.
The research, to be released in full today on the eve of the opening of local authority nominations, says Maori are interested in local issues but dissuadedfrom getting involved because councillors and staff do not communicate well with them.
The report, co-authored by Christine Cheyne and Veronica Tawhai, suggests ways to improve communications.
"Maori have provided clear messages on how local governments can improve their engagement of citizens," Miss Tawhai said.
"Relevant and diverse forms of information and ways to participate is a start.
"However, overwhelmingly, Maori desire local authorities that are connected, responsive and accountable to Maori communities.
"That Maori feel this is not the case is the primary reason why they choose not to participate."
Dr Cheyne said low voter turnout was a big concern after the 2001 and 2004 elections. Improvements were needed to ensure proper representation.
She said the legislation under which local government operated required councils to establish, maintain and improve opportunities for Maori to contribute to decision-making processes and provide relevant information to Maori.
"When we talk to Maori we find that this isn't happening. Rather than focusing on the non-voters we need to focus on the councils' efforts to engage their citizens. Too often councils lack the necessary skills."
