A rescue operation is under way for a woman and her dog who have fallen down a bank at Hamilton Gardens.

Fire and Emergency northern shift manager Carren Larking said two fire crews were called to the riverside public gardens around 9.45am to rescue the stricken pair.

Details of exactly where in the gardens the pair fell were not available.

Firefighters were using line rescue equipment to pull the woman and animal to safety, she said.

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Police were also called to the gardens.

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