"Her music - just even thinking about her makes me cry. She's such a beautiful person, singer songwriter, everything."
After hearing Crotty's transport had been cancelled this morning, the radio hosts decided to take matters into their own hands.
"We just couldn't stand the thought of you being so disappointed," Morrison said.
On air, they announced Tauranga Hits host Will Johnston would drive Crotty to the airport and an Auckland Hits staff member would pick her up and get her to the venue on time.
"Oh my god, thank you so much. I don't believe it," Crotty said through tears.
"Thank you so very much."
Karen has been picked up!!!!!!
Will picked her up and shes on her way to see Delta Goodrem !!!
#GetKarenToDelta
Posted by The Hits Drive on Sunday, 18 September 2016
Crotty was on her way to catch her flight to Auckland by 6.30pm.
Goodrem's show at the Tuning Fork is hosted by iHeartRadio New Zealand.