Jacqui Burfoot initially criticised Jetstar but was relieved when the airline resolved the issue. Photo / TikTok
Jacqui Burfoot initially criticised Jetstar but was relieved when the airline resolved the issue. Photo / TikTok
Married At First Sight star Jacqui Burfoot has shared a rant at an Australian airline after a recent holiday with her fiance Clint Rice.
The controversial bride went on a wild rant after the flight with her fellow MAFS star, saying they should have known better for flying with a“budget” airline.
But it seems Burfoot’s grievances were all down to a misunderstanding that has since been resolved in two phone calls.
“Clint and I flew Jetstar. We never pick Jetstar, we are not fans of Jetstar because they’re just budget. They do things poorly,” she said in a TikTok video.
In the clip, she explained she felt cold on the flight and draped Rice’s Hugo Boss jacket over her legs – a designer piece she claims cost “somewhere between $400 and $800”.
But a flight attendant soon offered to store the jacket for the duration of the flight and forgot to give it back when they landed. It wasn’t until Burfoot and Rice got to their hotel that she realised the jacket was missing.
“The guy was like, ‘There was no lost property handed in today – we’re going to file a case for you’,” she shared. “I was like, ‘F*** off. If the cabin crew have f***ing nicked that jacket... I am not happy about this at all. I am fuming right now’.”
However, Burfoot said the next day that the jacket had been accounted for after Jetstar called Rice to deliver the news.
“Jetstar called. They have got the jacket in their hands at Sydney Airport and they’re going to deliver it tonight,” Clint said in a new TikTok video shared by Jacqui.
“They were so good, they were actually brilliant. The customer service was amazing, they called me twice today.”
Burfoot then admitted she may have jumped the gun, but she was ultimately happy everything had been resolved.
“The best news is that they said that because they recognised that they knew our names, they didn’t put it with the usual lost property. They put it in the manager’s office,” she said in the follow-up video.
“I guess I was quick to judge. The jacket is still not returned yet, though.”
However, throughout the whole ordeal, Burfoot did not receive much sympathy from her Instagram followers, with many slamming her for suggesting the cabin crew stole Rice’s jacket.
Jacqui and Clint are now engaged and living together in Tasmania. Photo / Nine AU
“As a former cabin crew, the likelihood of the crew taking the jacket is very, very slim,” one commented. “There’s no way any crew could get away with something like that. It’s more likely it’s been passed on to ground crew and just lost in the mix.”
“Girl, it’s your fault, you should’ve asked for it once landed. Proves it’s not that important if you forgot. if you fly often, you know it’s a safety thing!!” another wrote.
Yet another commented: “I get the disappointment, but I feel like it’s not that much of a big deal to be honest. Accidents happen.”
Jacqui and Clint are arguably this year’s most controversial MAFS stars. The couple were in a different pairing on the show – Jacqui was paired with Ryan Donnelly and Clint was paired with Lauren Hall.
But shortly after filming, Jacqui and Clint embarked on a relationship with each other, and by the time the public got up to speed with their relationship, they were already shacking up in Clint’s multi-milliondollar mansion in Tasmania.
