But The Guardian reported Sheeran's video was described as "poverty tourism" by the judges of the Radi-Aid awards where it was nominated as one of the "worst campaigns of 2017".
The judges said the video was "about Ed Sheeran" and was "literally poverty tourism".
"The video should be less about Ed shouldering the burden alone but rather appealing to the wider world to step in. Massive improvement in the end," they said.
"But is Ed Sheeran willing to pay for the boy's housing forever? What an irresponsible thing to do, and for this video to glorify that is terrible."
Another critic, Beathe Ogard from Saih, praised Sheeran's intentions but said the clip was "horrible to watch".
"The problem is the video is focused on Ed Sheeran as the main character. He is portrayed as the only one coming down and being able to help."
Another video show Dunkirk star Tom Hardy on a trip to Yemen as "devoid of dignity".
Comic Relief has admitted it needs to try harder to be "edgy again".