NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Premium
Home / Business

Xero slips to $113m loss on $78m hit on Planday, layoff costs - but underlying earnings surge

Chris Keall
By Chris Keall
Technology Editor/Senior Business Writer·NZ Herald·
17 May, 2023 11:40 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Photo / 123rf

Photo / 123rf

Xero has reported a wider net loss, but with its underlying profit increased by more than a third, beating the consensus analyst estimate, and big gains in users and revenue.

Shares jumped 6.4 per cent to A$100.04 in early trading.

Xero made a net loss of $113.5 million for the year to March 31, from the prior year’s $9.1m net loss, as it took a $79m impairment on Planday - a maker of workforce management software acquired for €155.7m ($259m) in 2021.

The firm also booked $34.7m in one-off restructuring costs.

Advertisement
Advertise with NZME.

It was the second big write-off on an acquisition as new CEO Sukhinder Singh Cassidy refocuses on Xero’s core business.

On May 9, as 800 layoffs (15 per cent of Xero’s workforce) were announced, the firm took a $40m impairment on Waddle, the invoice-lending business it bought in 2020 in a deal worth up to A$80m. That came on top of a $25.9m write-down of Waddle with its half-year result.

First-half ebitda fell 26 per cent to $158.4m.

Adjusted ebitda - taking out restructuring costs - improved 45 per cent to $301.7m, ahead of the consensus of $271m. The result was buoyed by gains in the UK.

Advertisement
Advertise with NZME.

Xero’s operating expense to operating revenue ratio for the full year was 80.7 per cent (excluding restructuring costs of $34.7m), above the analyst consensus of 75 per cent.

Total subscriber numbers increased 14 per cent to 3.74m with 440,000 net additions (down from the net 530,000 subs added in FY2022).

And revenue jumped 28 per cent to $1.40 billion (in line with the consensus expectation) on the back of the rise in total subs, plus an increase in average monthly revenue per user from $31.36 to $34.61.

Australia saw the strongest growth as subscribers increased by 220,000 or 17 per cent to 1.57 million, followed by the UK where sub numbers jumped 14 per cent to 440,000.

New Xero CEO Sukhinder Singh Cassidy. Photo / Supplied
New Xero CEO Sukhinder Singh Cassidy. Photo / Supplied

NZ had the weakest growth of Xero’s main territories, but still saw total subscriber numbers increase by 55,000 to 567,000.

The only hard guidance number provided for FY2024 was that Xero is targeting an expense-to-sales ratio of 75 per cent.

Xero finished the year with $404.2m in cash from the year-ago $230.6m.

On a conference call with analysts, CFO Kirsty Godrey-Billy offered only limited details on the 800 layoffs. The CFO said product, technology, sales and marketing roles had been cut, with Xero “over-indexing” toward senior roles, which she said would speed decision-making.

Advertisement
Advertise with NZME.

Analysts have speculated there could be disproportionately deep cuts in Xero’s under-performing North American operation. On the conference call, Singh Cassidy said she was “not satisfied” with the size of Xero’s customer base in the region and would undertake a strategic review. She this would be a “measured” process that would take until November.

Xero shares, which were at A$78.85 ahead of the cuts announced on March 9, closed Wednesday at A$94.10.

Despite its recent lift, the stock is still well off the A$154.47 it hit in November 2021 at the height of the pandemic cloud boom.

Save
    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Business

Premium
Tourism

Drifter Hotels investing $22m in new Auckland, Wellington sites

Premium
Royals

How Marama Royal is leading Ngāti Whātua Ōrākei to new heights

Premium
OpinionDiana Clement

Diana Clement: How to plan for retiring overseas


Sponsored

Why NZ businesses lag on solar and the adoption of clean on-site renewable energy

Advertisement
Advertise with NZME.

Latest from Business

Premium
Premium
Drifter Hotels investing $22m in new Auckland, Wellington sites
Tourism

Drifter Hotels investing $22m in new Auckland, Wellington sites

LA Co group CEO Luke Moran is planning to open two new locations in New Zealand next year.

24 Aug 03:00 AM
Premium
Premium
How Marama Royal is leading Ngāti Whātua Ōrākei to new heights
Royals

How Marama Royal is leading Ngāti Whātua Ōrākei to new heights

24 Aug 12:00 AM
Premium
Premium
Diana Clement: How to plan for retiring overseas
Diana Clement
OpinionDiana Clement

Diana Clement: How to plan for retiring overseas

23 Aug 09:00 PM


Why NZ businesses lag on solar and the adoption of clean on-site renewable energy
Sponsored

Why NZ businesses lag on solar and the adoption of clean on-site renewable energy

14 Aug 09:40 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP