NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business

Why tech giants Amazon and Google want to control your doorbell

By Matthew Field
Daily Telegraph UK·
15 Jul, 2018 05:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Smart doorbells have an internet connection.

Smart doorbells have an internet connection.

Anyone who has ever missed a package from a courier will know the frustration of that note through the letterbox: "Sorry we missed you."

But what if you could see when that package came, or even talk remotely to the delivery driver at the front door?

That is what "smart doorbells" have been enabling people to do in the US. These doorbells have video cameras built in, are connected to the internet via a router and include a microphone. When the doorbell rings, so does your phone, connected to an app.

These products could help manage deliveries and add new security, but there are concerns. For one, a camera pointing out over the street may not even be legal.

It also means giving up your front door space to two of the world's biggest tech companies.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

What was, until recently, a novelty piece of technology has become a potential multibillion-dollar opportunity for search giant Google and retail behemoth Amazon.

This year, Amazon paid US$1 billion ($1.47b) for Ring, a start-up that pioneered smart doorbells in the US.

Google, meanwhile, has launched Nest Hello, a rival video doorbell brand. The product comes from its Nest business best known for connected thermostats that Google bought for US$3.2b in 2014.

Advertisement
Advertise with NZME.

Suddenly, these tech companies want a piece of your front door.

"It was a market that was there but it was overlooked," says Jamie Siminoff, chief executive and founder of Ring.

"When Uber came out it showed how big something can get - that there is a totally different market if you change it. That's what Ring has done as it has expanded, delivering to people effective and affordable security."

Ring's £89 ($175) video doorbell emerged as one of the most successful pieces of hardware from the "internet of things" boom - the kinds of internet connected products such as smart fridges or thermostats.

Discover more

Business

Amazon to open second self service shop

05 Jul 12:12 AM
Business

Zuckerberg now world's 3rd-richest

06 Jul 09:24 PM
Business

Sell Tesla: Wall St pulls out rare rating for Musk

07 Jul 02:34 AM

The home security market is seen as ripe for expansion. Despite falling crime rates in many Western cities, the market is expected to grow from about US$31.6b in 2015 to US$57.73b in 2022, according to analysts Stratistics MRC.

The company rebranded from Doorbot to Ring. "We are building a ring of security around your home," says Siminoff.

Ring's device links to a user's smartphone, meaning that they can see who is ringing the doorbell wherever they are, through its app. Ring also sells smartphone connected home security cameras.

This year, Amazon made its move into the market, announcing it had bought Ring for $1b. "I think we were really lucky to attract them," Siminoff says.

But Amazon's ambition goes beyond simply securing the neighbourhood. With the purchase of Whole Foods and pharmaceutical delivery start-up PillPack, Ring represents a strategic play for Amazon to secure the last mile of deliveries from its retail business.

Last year, it launched Amazon Key. This somewhat terrifying technology includes a "smart lock", which can be unlocked with a smartphone by delivery couriers - complete strangers.

Advertisement
Advertise with NZME.

The couriers can then enter the home to drop off packages, even when no one is around.

Ring squares the circle for Amazon, giving them a camera at the front door and instant access to an entire network of Ring users.

The Nest Hello is a smaller, slimmer doorbell.

Users can give a specific code to, say, the cleaner, which works between the hours of 10am and 11am, before deactivating it.

This means contractors, cleaners, plumbers or dog walkers can come and go when nobody is in. According to Nest, the Hello camera is not about that "last mile" delivery, which is spurring Amazon. Instead, it acts as a way to offer a full service of smart home devices.

It adds to the convenience. Changing the way people think about their home security also hints to an economy where deliveries arrive at the home multiple times a day.

Advertisement
Advertise with NZME.

The doorbell can be seen as a soft entry point to the smart home. Not everyone immediately needs an Amazon Echo smart speaker, but doorbells are ubiquitous. Amazon and Google have taken to bundling their video doorbells with versions of the smart speakers to encourage adoption.

There are concerns about these products. Nest's camera comes with facial recognition. Is it ethical to keep tabs on the comings and goings of family members and children?

Perhaps crucially for both companies, Nest and Ring cameras both offer subscription-based services, tying consumers into their competing ecosystems.

"It is about creating a digital relationship with consumers," according to Thomas Husson, analyst at Forrester.

Save

    Share this article

Latest from Business

New Zealand

More work needed to protect horticultural land, says industry

09 Jul 12:04 AM
Premium
RetailUpdated

Two supermarkets plead guilty to unfair trading after ‘specials’ not so special

08 Jul 11:48 PM
Premium
Technology

NZ's 'light touch' AI strategy raises eyebrows among experts

08 Jul 11:30 PM

Audi offers a sporty spin on city driving with the A3 Sportback and S3 Sportback

sponsored
Advertisement
Advertise with NZME.

Latest from Business

More work needed to protect horticultural land, says industry

More work needed to protect horticultural land, says industry

09 Jul 12:04 AM

“We need to create a legal framework that protects production."

Premium
Two supermarkets plead guilty to unfair trading after ‘specials’ not so special

Two supermarkets plead guilty to unfair trading after ‘specials’ not so special

08 Jul 11:48 PM
Premium
NZ's 'light touch' AI strategy raises eyebrows among experts

NZ's 'light touch' AI strategy raises eyebrows among experts

08 Jul 11:30 PM
The secret sauce of the bar named NZ's best

The secret sauce of the bar named NZ's best

08 Jul 10:00 PM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP