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Home / Business

What would Reddit be without chaos?

By Justin Fox
Bloomberg·
19 Jul, 2015 12:00 AM4 mins to read

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Ellen Pao, Reddit CEO since November has now resigned from the company. Photo / AP

Ellen Pao, Reddit CEO since November has now resigned from the company. Photo / AP

OK, let's see. Reddit:

1. Provides a platform for nasty people to say nasty things.

2. Is dependent on its contributors and volunteers for its very existence.

3. Has some really weird governance/management stuff going on.

4. Is not a great environment for women.

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5. Can't figure out how to make money.

6. Is the front page of the Internet.

That last one is the company slogan, and Reddit indeed plays a big role in determining who sees what on the Internet.

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Read also:
• Reddit is in meltdown as controversial CEO Ellen Pao faces revolt
• What will happen to the internet if Reddit shuts down

The rest are culled from coverage of and commentary on the company's eventful week, during which the firing of a popular female employee intensified an already brewing backlash against the interim chief executive officer, also a woman, who then resigned.

She was replaced by one of the company's two (male) co-founders, who will remain the chief technology officer of another company. After all that, we learned that the firing of that popular employee was maybe mainly the work of the company's other co-founder, who is also its chairman.

Oh, and the interim CEO, Ellen Pao, said she was leaving because "the board asked me to demonstrate higher user growth in the next six months than I believe I can deliver while maintaining reddit's core principles."

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07 Jul 08:26 PM
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09 Jul 01:54 AM
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09 Jul 05:00 PM

Pao - who has had the quite the year; she also lost a high-profile sexual discrimination lawsuit against the venture capital firm Kleiner Perkins - had been Reddit's CEO only since November. Her predecessor, Yishan Wong, had left after a clash with the board on where to locate the company's headquarters (he wanted to move from San Francisco to a less-expensive suburb, Daly City).

The generally admirable thing that Reddit is trying to do - enable the bottom-up sharing and aggregation of information, ideas and photos of sculptures of mutant Marios - turns out to be extremely hard to manage successfully.

At the time, Wong also wrote, "The job as CEO of reddit is incredibly stressful and draining. After two and a half years, I'm basically completely worn out, and it was having significantly detrimental effects on my personal life."

What is it with this place? Wong offered a tongue-in-cheek (right?) explanation during the weekend in answer to a Reddit question on "what's the best 'long con' you ever pulled?" In 2006 Reddit was acquired by the Conde Nast magazine division of media giant Advance Publications. Since then, Wong proposed, founders Steve Huffman and Alexis Ohanian and their allies at Y- Combinator, the Silicon Valley seed-fund/accelerator where Reddit was hatched, have been plotting a restoration.

Among other things, they have "manufacture[d] a series of otherwise- improbable leadership crises" that have had the end result of installing former University of Virginia roommates Huffman and Ohanian as chairman and CEO, respectively. "We all had our roles to play," chimed in Huffman, also tongue-in-cheek (right?).

So that's one theory. There are surely many others. But the one I keep coming back to is that the generally admirable thing that Reddit is trying to do - enable the bottom-up sharing and aggregation of information, ideas and photos of sculptures of mutant Marios - turns out to be extremely hard to manage successfully.

People with horrible things to say or share inevitably intrude on the discussion, but banning them is problematic. The kind of forceful leadership that young companies often need to succeed is incompatible with an ethos that puts users in charge. There are constant conflicts between the need to grow and make money and the desires of existing heavy users. And while a not-for-profit information-sharing endeavour such as Wikipedia doesn't have that last problem exactly, it has its own set of difficulties.

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Facebook, with its personalised, algorithmically curated experience and lack of C-suite drama, has had the smoothest run of all the Internet entities in the sharing/aggregating space. It would be terrible if everything were like Facebook, though, wouldn't it? So yeah, Reddit seems like a mess. But maybe it just wouldn't be Reddit without intermittent chaos.

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