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Home / Business

Update solves iPhone 14 Pro skaking camera issue for some users

Chris Keall
By Chris Keall
Technology Editor/Senior Business Writer·NZ Herald·
21 Sep, 2022 05:23 AM2 mins to read

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The iPhone 14 Pro. Photo / AP

The iPhone 14 Pro. Photo / AP

UPDATE: Apple has rolled out iOS 16.02, solving the shaking camera issue for some iPhone 14 Pro and Pro Max users.

Overall, I'm very impressed by Apple's latest handsets. I'm currently trialling an iPhone 14 Pro Max, that has a lot to like on the usability, safety and photography fronts.

But when I went to scan a QR code to hire a Beam e-scooter, it took three or four goes to capture an image of the code, which kept blurring.

Read More

  • The deals, the delays the hottest features: Five things to know about the iPhone 14
  • Apple launches new iPhone 14 with life-saving features, Watch 8, Watch Ultra and AirPods Pro 2; Spark, Vodafone and 2degrees update on e-sims

I thought it was a random glitch, until the following day when I tried to capture the QR code on one of Uber's Lime scooters, and had the same jump-around grief.

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At the same time, complaints started to emerge on social media from a number of iPhone 14 Pro and Pro Max users having "shaking" issues with TikTok, Snapchat and Instagram.

So uh, we’re having some issues with the 14 Pro Max camera pic.twitter.com/7HH1wLFjdF

— Luke Miani (@LukeMiani) September 16, 2022

It seems there's a teething issue with the new image stabilisation technology, which has caused blurry images - and, reportedly, even a rattling sound - then used with third-party apps.

An Apple Australia-New Zealand spokesperson told the Herald, "We're aware of the issue and a fix will be released next week."

User experience so far is that the bug does not affect Apple's Camera app - only software made by others.

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That's good news to the degree that it indicates it's a software problem that can be fixed via an automatic software update, rather than a more problematic hardware issue.

If the fix does arrive next week, most buyers will never realise it was ever an issue.

Initial stock of the Pro Max sold out and Spark, 2degrees and Vodafone are now listing wait times of up to two months.

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