NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business

The Nest Mini: Google's first smart speaker in NZ, and how much it snoops

Chris Keall
By Chris Keall
Technology Editor/Senior Business Writer·NZ Herald·
17 Jun, 2020 01:17 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Google's Nest Mini. Photo / Supplied

Google's Nest Mini. Photo / Supplied

Google is about to release its first smart speaker into NZ: the $89 Nest Mini, which will be available from June 25.

It's appealing on many levels, but will also reignite a privacy debate that's far from resolved.

Like Amazon's Echo (which has been available here for a while) or Apple's HomePod (yet to reach our shores), it responds to voice instructions.

READ MORE:
• Expert reveals why you should never have Alexa in your bedroom
• Police think Amazon's Alexa may have information on a fatal stabbing case
• Facebook, Google and social media apps track you online. Protect yourself with these steps

You can use Google Assistant (Google's version of Siri) to ask your Nest Mini to play a song, give you the weather forecast, search for something on the internet and tell you the results or, with compatible smart home devices, control your lighting, security and heating.

Advertisement
Advertise with NZME.

The Nest Mini has a lot of smarts.

It will adjust the volume on a podcast if you turn your dishwasher on, for example.

If you have Nest Minis in different rooms, you can use them as an intercom just by saying, "Hey Google, call the kitchen."

Advertisement
Advertise with NZME.

Or you can get music to follow you around the house by saying: "Hey Google, move the music to living room speaker."

And, over time, it can learn to distinguish between different family members' voices.

Discover more

Business

Amazon's $1b Lord of the Rings production set to resume in Auckland

15 Jun 01:34 AM
Companies

Continuous Disclosure: Market moves for Aroa Biosurgery, Fonterra and Abano

16 Jun 01:00 AM
Business

Ransomware: What it's costing NZ, two killer tips to stop it

16 Jun 05:00 PM
Business

Spark's WeDo follows Lightbox and Morepork out the door

16 Jun 05:00 AM

It's that learning capability that will start to make some people nervous - plus the related topic of when your smart speaker is listening, and when it's not.

Google says the Nest Mini only listens after you say "Hey, Google" or "Okay Google" to wake up Google Assistant.

The voice commands you issue after saying one of those trigger phrases are recorded, the better to increase accuracy - but you can review and delete the recordings via the Google Home app.

Google Nest product manager Chris Chan also points out that the Google Nest Mini is one of the only smart speakers with a physical mute button (most others have to be muted via an app, which is more finicky).

Smart speakers caused headlines last year when it was revealed that Amazon, Apple and Google don't just use AI to analyse voice recordings but teams of human contractors.

All three said the aim of the exercise was to improve accuracy, and that people working on transcriptions were given anonymous audio.

Advertisement
Advertise with NZME.
A wall-mounted Nest Mini. Photo / Supplied
A wall-mounted Nest Mini. Photo / Supplied

A contractor to Apple told the Guardian in July 2019: "There have been countless instances of recordings featuring private discussions between doctors and patients, business deals, seemingly criminal dealings, sexual encounters and so on. These recordings are accompanied by user data showing location, contact details, and app data."

Smart devices could be triggered by words that sounded like a wake-word. Sometimes even a sound, like a zip, could trigger a smart speaker to start recording.

Movements, such as lifting an Apple or Android watch or phone, can also trigger a voice assistant, and recording.

I used an Amazon Alexa for several months but got fed up with it being woken up by dialogue on our TV - and it was always hard to figure out what, since rewinding and replaying a programme failed to wake up Alexa again.

All I did was jump when Alexa was woken up by the telly. So I got off lightly next to the Portland, Oregon family who had Amazon's smart speaker send recordings of them to a random person on their contact list, without their knowledge (Amazon called it a rare occurrence and said it was taking steps to stop it happening again.)

Apple suspended the practice of letting contractors listen to Siri recordings last year, then added an opt-out feature to stop audio being shared with anyone at the company (on your Apple device, go to Settings > Privacy > Analytics and Improvements, then disable the "Improve Siri and Dictation" option).

If you use an Amazon smart speaker, disable recordings via the Alexa app via Settings > Alexa Privacy then disable "Help Improve Amazon Services and Develop New Features".

For a Google device, disable recording via myaccount.google.com/activitycontrols.

I asked Google who could listen to recordings if the feature wasn't disabled. A rep replied with the following points:

• We only transcribe audio snippets that we detect were directed to Google, not background conversations, noises, etc.

• Transcribers are instructed to discard personal information, such as bank account data.

• Transcription is not handled by Google employees. It is conducted by vendors that have been vetted through security and privacy reviews.

And the Google rep added the general comment that "Audio transcription is a standard
part of what makes any speech technology work - not specific to the Google Assistant - and helps improve accuracy, works for many languages and accents, etc. Traditionally, most machine-learning systems need human-labelled data, voice is no different.

"We're moving toward techniques that do not require human labelling [people transcribing recordings], which we're leading in research."

Privacy Commissioner John Edwards said his office has not fielded any complaints about smart speakers.

Edwards does recommend, however, that the owner of any device that listens - from a smart TV to a smart speaker to smartphone - familiarise themselves with its settings, including how to review or disable any recordings.

The Privacy Commissioner has given tech companies props for upping their game, but also said they fall short, in most instances, of what he calls "privacy by design" - or enabling maximum privacy by default then asking customers if they want to opt-in to more intrusive features.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Business

Premium
Property

Supermarket owner named in Top 25 in NZ has New World Victoria Park

17 Jun 01:54 AM
Premium
Manufacturing

Hart family business acquires Hansells Masterton out of receivership

17 Jun 01:35 AM
Premium
Media Insider

'Is it a booze bus?': Epic police bus ads to extend to trains - first image

17 Jun 12:44 AM

Audi offers a sporty spin on city driving with the A3 Sportback and S3 Sportback

sponsored
Advertisement
Advertise with NZME.

Latest from Business

Premium
Supermarket owner named in Top 25 in NZ has New World Victoria Park

Supermarket owner named in Top 25 in NZ has New World Victoria Park

17 Jun 01:54 AM

The store is one of the most profitable and popular in Foodstuffs' North Island co-op.

Premium
Hart family business acquires Hansells Masterton out of receivership

Hart family business acquires Hansells Masterton out of receivership

17 Jun 01:35 AM
Premium
'Is it a booze bus?': Epic police bus ads to extend to trains - first image

'Is it a booze bus?': Epic police bus ads to extend to trains - first image

17 Jun 12:44 AM
Premium
'Unsettling': RNZ seeks to cut roles after $18m budget cut over four years

'Unsettling': RNZ seeks to cut roles after $18m budget cut over four years

16 Jun 11:30 PM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP