"There was dispute between the parties as to whether Ms Ormsby accurately represented the position, or not, concerning her brother. In particular, Ms Chapman maintains that Ms Ormsby does not have the brother Ms Ormsby spoke of during the relevant conversation; Ms Ormsby denies that and says that her family can attest to her brother's existence," Crichton said.
When Ormsby returned from Wellington she met with Chapman and it was agreed that her wage would again be reduced to $13.50 an hour "because of continuing deficits in Ormsby's performance".
Following the meeting Ormsby left work and did not return for two and a half days.
A few days later Chapman texted Ormsby at 11.30pm to say she had lost her job because of misconduct.
A letter of termination was also prepared but Chapman said she was unable to bring herself to give it to Ormsby.
Ormsby claimed she was unjustifiably dismissed, and ERA member Crichton agreed, finding there was a complete want of proper process.
However, he found Ormsby contributed to the circumstances giving rise to her grievance and any remedies that would apply would be reduced by 50 per cent.
Crichton awarded Ormsby $500.