Among the myriad books dedicated to business, Ian Brooks' The Businessperson's Toolbox of Really Useful Business Ideas seems particularly suited to those running small enterprises.
It is a collection of cartoons, short articles and practical steps people can take to improve businesses, organised so the reader can dip inand out.
Topics include delegating, marketing ideas, finding a niche, how to give praise, how to measure progress and after-sales progress.
The content isn't particularly new or different - some of it is common sense - but it is sometimes helpful to have things spelled out clearly.
New Zealander Brooks delivers more than 150 addresses and seminars a year in Australasia, North America and Europe on topics including customer care, creating value and pricing.
He has consulted for small businesses, some of the largest companies in the Southern Hemisphere and local governments.
