According to Hegarty, The app came about because of customer feedback.
"Our customers are generally phone/technology savvy and busy people. Our app makes it easier and quicker for them to get their tax refunds from literally anywhere they have access to the web."
Hegarty also says that The WooHoo app is the only app in New Zealand that allows tax refunds to be processed in real time. This means that customers can receive their tax refund faster than if they'd used a tax agent.
Refunds are deposited into a customer's bank account within two days.
Using the Woohoo app was pretty straightforward. Even this accountancy ignorant and tax phobic writer got it working. This involved downloading the app to from either the Apple App store or Google Play. After entering my name, address and mobile phone number, Inland Revenue number and bank account details I answered a series of simple income related questions. I was able to see if I had any tax refund money coming.
Turns out that I didn't, but the entire process took minutes to finish.
Although the app is free to download, there are costs involved. If you don't receive a tax refund, there's no fee. For those lucky enough to grab a handful of lolly back off the Government, NZ Tax Refunds takes 14 per cent off the refund.
A potential gotcha however is that registering the app also see's NZ Refunds potentially becoming your default tax agent. Although NZ Tax Refunds say you can easily de-register, they're likely to be counting on a people not reading the apps fine print and potentially forgetting to de-register. This sadly undermines the convenience of the app, making it difficult to recommend.