NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Personal Finance / Investment

Tenant wins compensation after overflowing gutters in North Shore home create ‘waterfall’

Anne Gibson
By Anne Gibson
Property Editor·NZ Herald·
31 Oct, 2022 08:47 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Landlords cited "climate change" as a possible cause of the home's dampness. Photo / 123RF

Landlords cited "climate change" as a possible cause of the home's dampness. Photo / 123RF

A North Shore tenant has won $6000 compensation from his landlord who rented a damp house but cited climate change as a possible reason for problems at the place.

John Williams complained to the Tenancy Tribunal that his home on Glenfield’s Bruce Rd had overflowing exterior gutters and was too damp and humid, causing damage to carpets and walls.

A “waterfall effect created by the overflowing gutters caused the dampness and humid levels to rise”, he said, showing photos of water-damaged carpet near doors and mould on bedroom walls and window frames.

The tribunal said the property’s owners, Richard and Evelyn Marsh and David Murray, did try to fix issues.

“The landlord acknowledged that the gutter was overflowing but thought it was initially to do with the changing weather patterns due to climate change,” the tribunal’s decision said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The gutter issue wasn’t resolved until last year yet the tenancy had started in 2015.

Williams also suspected the walls were wet from the “waterfall” over the years.

The landlord in the case said the mould was due to the tenant not ventilating rooms during the winter.

Advertisement
Advertise with NZME.

Williams eventually bought a dehumidifier which showed humidity levels peaking between 70 per cent and 80 per cent on a daily basis.

The landlord engaged professionals to check for elevated moisture readings around the ceilings and the top of the walls to see if the roof or ceiling were leaking.

The inspection found the ceiling cavity showed no signs of dampness. It also noted the insulation was adequate.

The inspectors suspected the mould was due to thermal bridging – a connection between outside and inside through one or more elements that possess a higher thermal conductivity than the rest of the building envelope.

The inspection did not take any moisture reading from the walls to show if there were increased moisture levels. Williams admitted not ventilating the premises during winter but said he did ventilate in summer.

Tribunal adjudicator J Yi accepted the landlord made efforts to maintain the premises, especially in relation to the gutters, and to find out if any structural issues caused the dampness and mould issues.

“Therefore, I do not order any exemplary damages against the landlord. However, I find that due to the inherent design flaw of the gutters and the downpipes, the premises could not be kept free from dampness during winter,” the adjudicator said.

“I acknowledge that the lack of ventilating done by the tenant would not have helped the situation at all,” Yi added.

There was disagreement about when issues arose.

Williams said he complained about the dampness when it rained heavily from the beginning of his tenancy in 2015. But the landlord’s evidence was that the tenant’s first gutter complaint was not until 2017.

Advertisement
Advertise with NZME.

The landlord said the guttering was joined to one downpipe and the gutter back-flowed when it rained heavily because the ground was unable to absorb the water quickly enough.

This was a design fault and the landlord had gutters and downpipes rectified promptly on discovery.

But the adjudicator said the premises could not be kept free from dampness during winter due to those downpipes and their inherent design flaw.

The tenant won the case.

The adjudicator said the landlord should compensate Williams for having lived in the premises that were not free from dampness during winter.

A rent reduction of $50 per week for half of the year from mid-2016 to the end of January kast year was ordered as compensation.

Advertisement
Advertise with NZME.

The tribunal found that amount came to $6,000.


Save

    Share this article

Latest from Investment

Premium
Opinion

Nadine Higgins: Alternative ways to get on the property ladder

21 Jun 05:00 PM
Premium
Opinion

Mary Holm: Should I pay off my student loan or invest in an index fund?

13 Jun 05:00 PM
Premium
Opinion

Nadine Higgins: Should you swap residential for commercial property?

07 Jun 09:00 PM

Help for those helping hardest-hit

sponsored
Advertisement
Advertise with NZME.

Latest from Investment

Premium
Nadine Higgins: Alternative ways to get on the property ladder

Nadine Higgins: Alternative ways to get on the property ladder

21 Jun 05:00 PM

Prices and interest rates have fallen, offering a window to buy homes now.

Premium
Mary Holm: Should I pay off my student loan or invest in an index fund?

Mary Holm: Should I pay off my student loan or invest in an index fund?

13 Jun 05:00 PM
Premium
Nadine Higgins: Should you swap residential for commercial property?

Nadine Higgins: Should you swap residential for commercial property?

07 Jun 09:00 PM
Premium
Mary Holm: The biggest winners and losers from the Government's KiwiSaver changes

Mary Holm: The biggest winners and losers from the Government's KiwiSaver changes

30 May 05:00 PM
How a Timaru mum of three budding chefs stretched her grocery shop
sponsored

How a Timaru mum of three budding chefs stretched her grocery shop

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP