Russell knew Tamihana and regarded him as a friend. He was shown a number of properties and was eventually interested in an Idris Rd place going to auction. He put in a pre-auction offer of $890,000 but then wanted to cancel that.
He was not allowed to, bought the property then resold it only five months later for just $765,000.00.
Russell then complained to the Real Estate Agents Authority about misled about the price of the place, the level of interest in the property, pressure which made him make an offer at too high a price, not being provided with a copy of the pre-auction offer form or booklet and that the people named on the pre-auction offer form were not involved.
The tribunal noted that Russell thought Tamihana - who he had known socially for three to four years and had lunches with - was working in his interests. Tamihana "never said he was working for the vendor rather than him," the tribunal found.
"The committee was wrong to decide not to inquire further into the appellant's complaint. His appeal is allowed," the tribunal said.
"Having undertaken that inquiry, we find that the licensee and the agency have engaged in unsatisfactory conduct," it said.
John Waymouth, a specialist real estate barrister, said the case was of significant importance to all real estate salespersons and companies.
"The background to this matter is quite disturbing, but the lesson for the real estate industry is the need to ensure that all purchasers are fully aware that although they are engaging with a real estate salesperson or real estate company, the person or company is acting in the vendor's principal and primary interests. The salesperson or company also have balancing duties of fairness and care to the buyers," Waymouth said.
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