The Minister of Communications (then Amy Adams) released a discussion paper that effectively sidelined the Commission from its role as industry referee and that lead to the formation of the Copper Tax coalition that fought against the move. The coalition brought together ITP, InternetNZ, TUANZ, Consumer NZ and a wide array of retail ISPs and other interested parties and resulted in a number of parties re-expressing their support for the Commission and its role.
Eventually, the Minister backed down, an independent economic report on Chorus's finances was produced and the company carried on building the UFB with no additional funding support.
Gale has also overseen an industry that has become increasingly competitive and where customers have benefited greatly from both increased capability and lower prices. As the UFB deployment winds up and attention turns to the mobile industry's next big challenge - deploying 5G services across the country - many of the issues of the past decade have been resolved to the benefit of telecommunication users.
No announcement has been made by the Commerce Commission on Gale's departure but a job ad has been placed suggesting a new Commissioner will be appointed by the middle of 2020.
Paul Brislen is a technology commentator and former NZ Herald technology editor. This article first appeared on IT Professionals NZ's Tech Blog.