For a decade, Christopher Reeves, an Uber driver in Seattle, used Facebook for everything: talking with friends, communicating with fellow drivers, meeting singles. But one day in June, as he was uploading photos from a comic book convention and a family trip to Disneyland, he found himself abruptly logged out.

When Reeves, 32, tried to sign back in, the Facebook page said that his account had been disabled. It requested a photo to verify his identity. He took a selfie with his iPhone, but Facebook rejected it, as well as several other self portraits. Eventually he gave up and sought

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"It was a real panic moment"

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