"However, the trotting club refused to cooperate and only did so once compliance action was commenced in the ERA by the Inspectorate."
But trotting club chief executive Peter Jensen said it is unfortunate that the Labour Inspectorate had chosen to characterise what it says is "sending a message to employers" as a criticism of the club's actions.
"Like many local employers, including MBIE themselves, the club has been caught up in the notoriously difficult Holidays Act payroll calculation issue.
"This came about because we – again, like many others – chose to rely on a reputable provider of payroll software to correctly set up the payroll system to calculate holiday pay entitlements.
"When we became aware of the situation, we took steps to review and remedy our systems, and at every stage we cooperated with the Inspectorate," Jensen said.
The trotting club said the affected staff – many of whom were owed less than $50 – have been paid their entitlements.
Borsboom said employers need to carefully assess whether any payroll system used is capable of complying with the Holidays Act and that their business systems continue to support that.
"Reliance on an electronic system alone with a 'set and forget' attitude will almost certainly result in non-compliance and risk penalties," she said.