NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / Business

Netflix didn't kill Napier's second-to-last video store - it was thefts that did it

By Roger Moroney
Reporter·Hawkes Bay Today·
30 Jan, 2019 05:00 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
Video store theft is a civil matter but going to a debt collector is "pointless", Kevin says. Photo / Duncan Brown

Video store theft is a civil matter but going to a debt collector is "pointless", Kevin says. Photo / Duncan Brown

Another Hawke's Bay video store has put the "closing down" signs up, but it wasn't Netflix or online streaming that killed its star.

MORE: NZ's largest DVD rental store closing its doors

"Rising rents and thefts" was the catalyst for the collapse of Best Video, manager Kevin - who would not give his last name - said as he made up a few "closing" signs for the windows.

"It's not Netflix that's stuffed it — it's people stealing and a big rent increase — you just can't live and rent under these conditions," he said, adding they were issues which had affected other businesses but few wanted to mention them.

He has managed the Taradale Rd video and games library for the past 10 years and it had been operating for about 20 years.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

MORE: The company that's still making a ton of money from DVD rentals

There was only one other video store now operating in the city and that was United Video in Taradale, he believed.

"This is the second-to-last."

Advertisement
Advertise with NZME.

And on March 5 the doors will close for good, which saddens him but he said the costs he had to bear running it were too much today.

He faced a 35 per cent rent rise and said thousands of dollars of products had been, and continued to be, stolen. The replacement costs were hurting and so too was trying to track and get discs back.

"So much theft goes on."

He was told by police it was a civil matter but going to a debt collector was pointless because there were hundreds of titles outstanding.

Discover more

Business

The company that's still making money from DVD rentals

30 Dec 10:45 PM
Business

The End: NZ's largest DVD rental store closing its doors

02 Jan 09:43 PM
New Zealand|crime

Thieves hit grieving mum: 'It's like losing my son all over again'

15 Jan 05:00 PM
Entertainment

The true crime in those Ted Bundy Tapes

31 Jan 08:00 PM

"I just can't afford to keep replacing them."

There was also the matter of disc damage which was a regular occurrence going by the pile of about 30 titles he had stacked ready for repair — at his cost.

Closing the store was something he was doing with regret but there was no alternative.

Theft and damage created so much extra work — to the point where the costs meant he was unable to hire someone to help.

"Closing up hasn't quite sunk in yet but this has become too much trouble.

"A few years back you could bear the costs but it's got too bad now."

Advertisement
Advertise with NZME.

He said he would miss the "hundreds" of great customers and friends he had made through the years but there was no alternative.

"Not sure what I'll do yet — I'm a truckie — I have the truck licence so we'll see — but I'll miss this."

He began putting the closing signs up on Monday and had been encouraged by the response, and support.

To clear stock he was selling ex-rentals for $2.50 and would continue renting until February 17.

His decision to close comes just a week after Hastings' last video store Civic Video announced it was closing at the end of the month.

Save
    Share this article

Latest from Business

Official Cash Rate

Reserve Bank of Australia cuts cash rate, hints at more to come

Premium
Economy

Adrian Orr’s Reserve Bank hiring spree unwound; 1 in 4 jobs proposed to be cut

Premium
Shares

Market close: PGG Wrightson a stand-out as NZX 50 slides 1.2%


Sponsored

Sponsored: Where smart investors are buying now

Advertisement
Advertise with NZME.

Latest from Business

Reserve Bank of Australia cuts cash rate, hints at more to come
Official Cash Rate

Reserve Bank of Australia cuts cash rate, hints at more to come

The Reserve Bank of Australia has cut its Official Cash Rate target to 3.6%.

12 Aug 06:22 AM
Premium
Premium
Adrian Orr’s Reserve Bank hiring spree unwound; 1 in 4 jobs proposed to be cut
Economy

Adrian Orr’s Reserve Bank hiring spree unwound; 1 in 4 jobs proposed to be cut

12 Aug 06:00 AM
Premium
Premium
Market close: PGG Wrightson a stand-out as NZX 50 slides 1.2%
Shares

Market close: PGG Wrightson a stand-out as NZX 50 slides 1.2%

12 Aug 05:59 AM


Sponsored: Where smart investors are buying now
Sponsored

Sponsored: Where smart investors are buying now

10 Aug 05:45 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP