Manage My Health data breach: Fraudsters attempting to contact customers

Manage My Health warns fraudsters may contact customers after last year's data theft. Photo / Michael Craig

By RNZ

The hacked online patient portal Manage My Health says fraudsters could now be attempting to contact its customers.

The organisation said in a statement it had notified most of the people affected by the data theft that happened late last year.

But it warned people might now be sending spam or phishing emails that impersonate the company.

“We’re also aware that secondary actors may impersonate MMH and send spam or phishing emails to prompt engagement. These communications are not from MMH. We’re investigating steps to limit this activity and have included guidance below on how to protect yourself below,” it said.

Manage My Health said some of the people it initially contacted about the hack had not been affected.

“We are progressing through the notifications, with most of affected patients having now received a notification email. Our priority is to continue notifying the remaining affected patients and ensuring they receive appropriate support.”

The organisation said it was working closely with the Office of the Privacy Commissioner, which announced an inquiry into privacy aspects of the hack this week.

The cybercriminal(s) demanded thousands of dollars as a ransom, threatening to otherwise release the data on the dark web, potentially exposing more than 120,000 New Zealanders’ medical details.

There had been no further mention of the Manage My Health data from the hackers since the last reported deadline passed (January 9).

- RNZ