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Home / Business

<i>Sean D'Souza:</i> Make a sandwich your audience will eat up

By Sean D'Souza
16 Dec, 2007 04:00 PM5 mins to read

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Opinion

KEY POINTS:

I don't know if you've ever tried eating a one-slice sandwich. Yeah, one slice. Put one slice down. Then pile the slice with chicken, mayonnaise, pickles, tomatoes, lettuce and sauces. Now eat the slice of bread, will ya?

Ummm ... I'd rather not, you say.

Because even a
dumbo knows that a one-slice sandwich is a recipe for disaster. The chicken pieces will drop, mayonnaise will ooze, pickles will pop and your clothes will be a sea of green lettuce.

So why not write your article with the two slices firmly in place? The first 50 words of your article are the top slice. The last 50 are your bottom slice.

That brings us to the slices themselves. There is no perceptible difference between the slices. They look the same. They are the same colour, the same tone. In any normal sandwich, two slices of bread are mirror images. And the sandwiching effect is what keeps the stuffing together.

So why would you bother with sandwiching to improve your writing?

In one word: closure.

Every showbiz person cringes at the curse of a bad ending. They know full well that a great presentation crumbles like a week-old cookie if the ending isn't dramatic enough.

You don't have, or need, the whiz-bang of showbiz. You don't need the 70-piece orchestra. You can create a great crescendo by simply sandwiching your article.

Here are some examples of sandwiching in action. The first example starts with Sarah and her testimonial. It starts with the problem of Sarah not being around to give a live testimonial. The article ends with Sarah and her testimonial.

The second article starts with the Olympics and deadlines. The article ends with Olympics and deadlines. And it gives you the solution, by recommending external deadlines. Read the articles to see exactly how the opening and closing paragraphs are mirrors of each other.

Example 1 - opening paragraphs:

You're at a live speaking event and you sure miss Sarah.

You see, at your last event Sarah stood up and told the audience how wonderful you were. She told the audience how reluctant she was about buying your consulting services and investing in your product.

Then Sarah revealed her trump card. As a result of working with you she now earns $50,000 more than she did last year. She told the audience how much more confidence she has. How clients are flocking to her like they've never done before. How she took her first vacation in years.

And darn, Sarah's not around at this event. And no one's around to take Sarah's place. Darn, darn, darn.

Closing paragraphs:

A written testimonial doesn't allow for description of a customer. If you described a customer, you could at best talk about their occupation and designation. You could have a photo. Any other description would seem like overkill.

In a real-life situation, you have no such restrictions. You can paint a powerful picture by simply describing the customer in great detail.

And then it will seem like Sarah is around - at every event.

Example 2 - opening paragraph:

Ever seen an Olympics opening ceremony postponed because they needed to push the deadline just a little further?

Have you ever seen an Olympics abandoned because someone was ill or feeling lazy? So how come your tiny marketing project runs into so much trouble, time after time?

I call it the curse of internal marketing deadlines.

Closing paragraph:

Get yourself a whole bunch of external deadlines. Take the client's money in advance. Then see how your you-know-what will be on fire. Your Olympics will loom up and you'll have no choice but to deliver.

Internal deadlines are a curse. Go for external deadlines. They give you focus.

The biggest reason your customer started reading the article is because they snuggled up to your first 50 words.

When you use "sandwiching" in your writing, you close with the same thought that attracted your customer in the first place.

You didn't have to create a whole lot of whiz-bang to end on a crescendo. All you had to do was mirror your ending paragraphs with the opening paragraphs. And yipee-yahooey, you have a powerful closure.

Ahem, remember one more thing. You noticed that the articles started with a problem, and ended with a solution, didn't you? Starting with the problem gets your customer's attention, and closing with the solution creates a parallel form of closure.

Look to create drama when opening your article, and create closure when closing your article.

Stop for a second and look at the text you're writing today. Do the opening and ending paragraphs hold the contents of your article together? Does your text have a top and bottom slice?

Or are you still taking a gamble on a one-slice sandwich?

* Sean D'Souza is chief executive of Psychotactics and is an international author and trainer.

www.psychotactics.com

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