That's because the commission has not formally served its case on Viagogo in Switzerland.
While its New Zealand solicitors are aware of the action, service on Viagogo in Europe will take about six months.
Justice Courtney said that in these circumstances, the court had no jurisdiction to hear the injunction application.
It would not have jurisdiction until service on Viagogo had taken place, she said.
Justice Courtney said it wasn't enough for the commission to say that Viagogo's conduct in this country fell within the jurisdiction of New Zealand's courts.
"The problem for the commission is…the fact that the defendant has not yet been served," she said.
If the matter was particularly urgent, a plaintiff in a case such as this can apply for what is known as substituted service.
This is a mechanism where documents can be served on defendants via email or other means, rather than in person.
"That, of course, has not been done in this case," Justice Courtney said.