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Home / Business

Fly Buys refunds customers after Dreamworld tragedy

NZ Herald
27 Oct, 2016 07:15 PMQuick Read

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Dreamworld operator Ardent Leisure's CEO Deborah Thomas faced a hard line of query from a reporter in the latest press conference around the Dreamworld tragedy, around a reported large performance bonus. Source: Sky News

Fly Buys has offered to refund points used on Dreamworld vouchers to customers in light of the tragic deaths of four people at the theme park this week.

In an email to a customer who had spent Fly Buys points on a Dreamworld voucher, Fly Buys offered to refund the points "given the circumstances".

Four people, including New Zealander Cindy Low, 42, died after the Thunder River Rapids ride malfunctioned on Tuesday.

Meanwhile, a leading travel agent has refunded six customers who had purchased tickets to Dreamworld.

House of Travel spokeswoman Alex Hema said they had refunded six Dreamworld tickets purchased through them, but had not had any cancellations for Gold Coast holidays.

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"Because of the large number of Kiwis travelling to the Gold Coast each year and the wide range of activities for families in the Gold Coast, at this stage we are not anticipating an impact on overall bookings to the Gold Coast going forward."

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27 Oct 04:55 AM
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