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Home / Business / Economy / Employment

Relax and gain efficiency

By Helen Frances
NZ Herald·
31 Oct, 2014 07:12 PM4 mins to read

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Working harder and longer isn't effective. Photo / Thinkstock

Working harder and longer isn't effective. Photo / Thinkstock

Take care of yourself first and don’t let work stressors get on top of you before the summer holidays

The end of the year is in sight and for some it's a matter of galloping towards the finishing line -- meeting deadlines, completing projects and doing all the administrative housework that has piled up, not to mention the physical work of clearing the office decks. But no matter how hard you work and how many extra hours you put in you seem to be working slower, with persistent headaches and lack of sleep dogging your days. Chances are you are suffering from chronic stressors that could lead to burnout.

Clinical psychologist Dr Mary Grogan says burnout, which isn't a clinical term, is indistinguishable from depression and that the chances of long-term chronic stress leading to depression are high.

She says three components contribute to burnout or depression: Exhaustion: feeling emotionally exhausted, depleted, and a loss of energy; Cynicism: having a negative attitude towards clients and those you work with and feeling irritable and withdrawing from people and activities you once enjoyed; Inefficacy: experiencing diminished personal accomplishment, a perceived decline in competence or productivity, and expending energy at work without seeing any results.

"It's important to be aware of any of these components and take action accordingly."

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It can be helpful to distinguish two different types of stress. The first is the immediate reaction to a particular stressor -- such as a deadline that has just been imposed -- or second, longer-term unrelenting pressure to perform week in, week out.

Research finds that gastrointestinal problems and sleep disturbances are related to more immediate stressors.

Chronic stressors tend to be associated with a raft of physical symptoms, including headache, backache, fatigue, sleep and disturbances.

"There can be changes in thinking (difficulty concentrating, slower processing), emotional changes (feeling anxious or distressed) and changes in behaviour (procrastin-ating or working more and more)."

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And stress, along with other emotions such as happiness, is catching. A study published in July found that just watching another person in a stressful situation can stress people.

"This effect of getting stressed by watching someone else getting stressed was stronger when it was someone we care about (partners rather than strangers)."

Grogan says nearly everyone who comes to therapy has some form of work-related stress.

Although not a bad thing in itself, when work-related stress feels overwhelming people may need help.

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Those who have lots of "people contact" are at higher risk of burnout -- counsellors, teachers, HR managers and customer services staff.

"The culture of an organisation has a large part to play in perpetuating the 'work hard' mentality, which often actually means just long hours, being not very effective."

She sees a number of people who see work as a marathon to be finished by the end of the year.

"It doesn't matter what condition they are in, the important thing is getting to the end, and the holiday is about recovering. In these cases we look at different ways to manage time and energy and how to focus on self-care, which ironically serves everyone much better."

Stress is not always about workload and multiple deadlines that need to be met before the end of the year.

Other causes that can show up at any time include role ambiguity; work hours, organisational constraints, interpersonal conflict, lack of autonomy and others.

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She says organisations are doing a range of things from providing employee assistance programmes, to wellness workshops on nutrition, exercise and mindfulness, to subsidising gym memberships.

"I'd love to see a broader approach to how to get organisational results that focus more on people's emotional health. That way you'd get a lot more engagement and less stress/distress as people would know how to deal with difficult thoughts/feelings and problems."

Self-care strategies to navigate stress seem like common sense. That can be figuring out how to set and keep boundaries (working reasonable hours) and doing things that enhance ourselves as people (who exercise, eat well, take breaks, notice and name stress/workload pressures before it's too late).

"We all know these are the basics but why is it they are the first things to go when we are under stress? They need to be strengthened not reduced when under pressure. Being able to say to your manager 'I know this new deadline is important, but doing it means I won't be able to do x' -- naming the consequences that otherwise will have a negative impact on your health."

So don't stress -- turn off the computer, or equivalent, take a holiday and leave the workplace behind for a while -- you can't go wrong with that.

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