NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Economy / Employment

Harold Hillman: Trump brings a new low to team dysfunction

By Harold Hillman
NZ Herald·
16 Jun, 2016 11:00 PM9 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Hillman examines Trump's actions through the perspective of what it means to 'lead a team.' Photo / Getty Images

Hillman examines Trump's actions through the perspective of what it means to 'lead a team.' Photo / Getty Images

Opinion
The man who plays with matches just may light a fire he can’t control

Hours after the horrific mass murder at a gay nightclub in Orlando, Florida, Donald Trump sent the following note out to a stunned nation as it awoke last Sunday morning:

"Last night, our nation was attacked by a radical Islamic terrorist. It was the worst terrorist attack on our
soil since 9/11, and the second of its kind in 6 months. My deepest sympathy and support goes out to the victims, the wounded, and their families.

In his remarks today, President Obama disgracefully refused to even say the words 'Radical Islam'. For that reason alone, he should step down. If Hillary Clinton, after this attack, still cannot say the two words 'Radical Islam' she should get out of this race for the Presidency.

If we do not get tough and smart real fast, we are not going to have a country anymore. Because our leaders are weak, I said this was going to happen - and it is only going to get worse. I am trying to save lives and prevent the next terrorist attack. We can't afford to be politically correct anymore.

The terrorist, Omar Mir Saddique Mateen, is the son of an immigrant from Afghanistan who openly published his support for the Afghanistani Taliban and even tried to run for President of Afghanistan. According to Pew, 99 per cent of people in Afghanistan support oppressive Sharia Law.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

We admit more than 100,000 lifetime migrants from the Middle East each year. Since 9/11, hundreds of migrants and their children have been implicated in terrorism in the United States.

Hillary Clinton wants to dramatically increase admissions from the Middle East, bringing in many hundreds of thousands during a first term - and we will have no way to screen them, pay for them, or prevent the second generation from radicalizing.

We need to protect all Americans, of all backgrounds and all beliefs, from Radical Islamic Terrorism - which has no place in an open and tolerant society. Radical Islam advocates hate for women, gays, Jews, Christians and all Americans. I am going to be a President for all Americans, and I am going to protect and defend all Americans. We are going to make America safe again and great again for everyone."

- Donald J. Trump

We can only assume that Trump wanted to demonstrate leadership through these words, so let's examine it from the perspective of what it means to 'lead a team.'

If there's ever a time when real leadership makes a difference, it's when the team is pushing through adversity, and certainly when it feels under attack. That would be the mind-set that many Americans awoke to this past Sunday morning.

Discover more

Opinion

Harold Hillman: Five common mistakes of the new manager

05 Jan 08:30 PM
Opinion

Harold Hillman: How to be more persuasive at work

03 Feb 01:00 AM
Opinion

Harold Hillman: Does your team have a learning disability?

04 Jul 12:00 AM
Opinion

Andy Hamilton: Innovation creates opportunity

12 Jul 09:10 PM

The most compelling and tangible definition of leadership that I've used throughout my career is from the Center for Creative Leadership. Their belief is that a leader's primary role is to create an environment for the team to succeed. That would hold true for a sports team, a company, any large group of people and, most certainly, a nation.

It's a no-brainer to quickly find a villain to pursue - one that is tangible and real.

Trump's challenge, and inevitable failure at leadership, is that his mental frame for 'team' is a lot narrower than what reflects the shifting psyche of America. Trump cannot comprehend that the American social fabric has become browner and less Christian with numerous dialects that sound more foreign than domestic.

Advertisement
Advertise with NZME.

Trump's inner circle is heavily white and male, which reflects the traditional bastions of power, most evident in larger corporations like his, where women and racial minorities are still largely in peripheral support roles.

When your end-game states that diversity is a good thing because you have decent people focused on the same goal, it's harder to get everybody there if we start playing the players against each other. That's always easier to do when the team is losing, when it feels that it's under attack. Trump's voting collation are his team. And they thrive on the mentality of 'shoot first, ask questions later'.

To be able to attack back quickly brings a sense of immediate relief to the aggrieved. It's why 'turning the other cheek' is often seen as a virtue, as it requires stronger character to resist the urge to slap back too quickly. Some wonder if America truly learned that lesson in leadership after rushing into find a villain named Saddam in response to 9/11.

It is a classic tip-of-the-iceberg solution to find someone to blame when things go wrong. It's a no-brainer to quickly find a villain to pursue - one that is tangible and real.

The deeper and more important question might be: how are we all responsible for what is happening? Why do people from the Middle East view America's motives with suspicion and disdain?

But these questions are way too esoteric when you need somebody's ass to kick. Save the deep stuff for later. For now, we need somebody to blame.

Advertisement
Advertise with NZME.

To give the team some relief, Trump chose to throw it 'one of its own' to attack. He gave them something on which the team could unleash its frustration. He gave them something that they could mobilise against very quickly in the face of this threat. Like a true Machiavellian, Trump fed them the scent of an enemy that lives among them.

He started with the enemy out there, of course, which justifies his call for a ban on all Muslims from entering the US without a wait period to undergo careful scrutiny. But he didn't stop with the enemy out there, because the team couldn't get its teeth into that foreign enemy quickly enough, soon enough.

The threat of outside Muslims is not tangible enough 'red meat' for those who need someone to blame, so he chose to bring the villain closer to home - constantly highlighting the risk of illegal migrants across all borders now - no longer just the Mexicans trying to migrate north.

Trump is also talking more about the 'second generation' risk - who are comprised of young Arab Americans born in the US to foreign born parents, who feel some of the same alienation coming toward them - in some cases, more aggressively than their parents faced.

And then we question why some people who are treated as outsiders often give in to the resentment of constantly being seen as a 'threat' versus a 'contributor' to the richly diverse social fabric that is America.

Trump exploits fear to galvanise his team to take on an enemy that looks different than him and most of them, who worships differently, has values that run counter to the heart-beat of his own upbringing.

In Trump's current team game plan, the culprit most worthy of feeding to the others just so happens to be Muslim. Photo / Getty Images
In Trump's current team game plan, the culprit most worthy of feeding to the others just so happens to be Muslim. Photo / Getty Images

And to stoke the anxiety and fear even more, he beams in on how the threat is now internal, which means that you have to keep an extra careful eye on each other more closely now than ever.

Advertisement
Advertise with NZME.

At any given time, 'who' the perceived villain is might change to match the threat - be it a woman, a Muslim, a Mexican-born high school valedictorian who outs herself as illegal, or a white man who loves another man.

In Trump's current team game plan, the culprit most worthy of feeding to the others just so happens to be Muslim. How convenient for an angry and anxious team that needs one more wall to build. The Mexican border isn't enough. Now let's build a wall across the Atlantic because the big threat is heading this way fast. And not only that, they're already here. Right among us.Perhaps living right next door to you.

Walls do keep people out. Walls are self-perpetuating because they give you reason to vilify the people on the other side. Sometimes historical feuds are stoked by the mythology of the monsters who we're trying to keep out.

My father served in the all Negro Infantry during World War II, where he fought in Germany and Northern Africa - and where the white US troops fought separately from the black troops. The invisible wall was there to protect the white troops from the likely corrosion to morale that would be caused if the black troops brought their 'shucking and jiving' into the white social order.

History has taken us down this dark path of leadership numerous times before Trump.

It's hard to fight a common enemy when the leader has you pitted against each other, keeping you suspicious of each other's motives. When we're made to feel suspicious of each other, it plays itself out in ugly ways.

Scenes of fist fighting at Trump rallies - often between blacks and whites, or Hispanics and whites - as well as clear footage of the candidate bellowing to "punch them in the face," and "throw them out of here" all paint a clear picture of what a high performing team looks like for Trump.

Advertisement
Advertise with NZME.

You certainly would not accuse his team meetings of being boring and uninteresting. The problem is: running the world's most influential nation is not reality television.

Leadership is consequential in the real world, where playing with matches to promote self-gain can start a fire that would set America's progress in social diversity back to a state in which difference equals threat.

Imagine a festering team dynamic like that in your family, your church or mosque, your company, or our nation. To put a positive spin on why it's necessary to isolate the villain, we might hear: "We've got to keep a special eye on those people." The twisted thinking is that this tactic will surely reduce the risk of the second generation radicalising against us.

That same rationale led to the rounding up of Jews across Poland and the internment of first- and second-generation Japanese Americans in the US during World War II, ostensibly for their own good - to make sure they were 'well protected'. It was easier to just keep the villain contained closely together where we could watch over them and protect them from harm.

History has taken us down this dark path of leadership numerous times before Mr. Trump. The lesson that someone should be pointing out to him is: It never ends well.

Harold Hillman is a business leaders coach and author. He has a Master's Degree in Education from Harvard University and a Ph.D. in Clinical Psychology from the University of Pittsburgh (USA). Previous roles include Corporate Vice President & Chief Learning Officer at Prudential Financial (New York). Hillman came to New Zealand in 2003 to join Fonterra and is now the MD of Sigmoid Curve Consulting Group, where he coaches business leaders and executive teams. His latest book is 'The Imposter Syndrome".
Save

    Share this article

Latest from Employment

Premium
Opinion

Liam Dann: The upside to this painfully slow economic recovery

21 Jun 05:00 PM
Business|economy

Thinking of retiring? Nearly one in two Kiwis still working when they turn 65

10 Jun 07:00 AM
Premium
Opinion

Liam Dann: Cheer up, Kiwis - and go shopping

07 Jun 05:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Employment

Premium
Liam Dann: The upside to this painfully slow economic recovery

Liam Dann: The upside to this painfully slow economic recovery

21 Jun 05:00 PM

This recovery is making us sweat, but that might be a good thing in the long run.

Thinking of retiring? Nearly one in two Kiwis still working when they turn 65

Thinking of retiring? Nearly one in two Kiwis still working when they turn 65

10 Jun 07:00 AM
Premium
Liam Dann: Cheer up, Kiwis - and go shopping

Liam Dann: Cheer up, Kiwis - and go shopping

07 Jun 05:00 PM
Premium
First look at $1b warehouse hub by James Kirkpatrick Group

First look at $1b warehouse hub by James Kirkpatrick Group

07 Jun 12:00 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP