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Home / Business

Do not knock, unless you want a hefty fine from today

NZ Herald
15 Aug, 2022 06:58 PM2 mins to read

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Rotorua Citizens Advice Bureau co-ordinator Jane Eynon-Richards with the stickers to deter door-to-door sellers when the campaign started in 2014. Photo / NZME

Rotorua Citizens Advice Bureau co-ordinator Jane Eynon-Richards with the stickers to deter door-to-door sellers when the campaign started in 2014. Photo / NZME

Salespeople and doorknockers who ignore stickers could now face hefty fines and have sales deals torn up in court.

Consumer NZ said new laws taking effect today were a triumph over "pushy salespeople hounding householders to buy products they don't want or need".

Changes to the Fair Trading Act were the product of an eight-year campaign against pestering salespeople.

"You don't need a sticker to benefit from these new consumer protections," Consumer NZ added.

"If you tell a seller to stay away from your house, they must do as they're told for two years."

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Consumers could also complain to the Commerce Commission if traders refused to leave, or ignored stickers.

Apart from imposing fines, courts could order the cancellation or variation of a sales agreement.

Courts could also order compensation if an uninvited seller ignored a sticker or a direction not to enter a property.

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According to MBIE, door-to-door sales were known as uninvited direct sales under the Fair Trading Act.

Special rules protected consumers when traders sold consumer products or services over $100 for personal, domestic or household use.

Rules were also in place if sales were negotiated at a home or workplace, by phone, or if a trader was not invited.

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