But the company scored higher revenue per subscriber in both domestic and international portions of Disney+ following price hikes.
Executives said they were happy with the performance overall.
“We took prices up significantly fairly recently and expected the churn would be significantly greater,” said Disney chief executive Bob Iger on a conference call with analysts.
“It turned out we delivered numbers that were better than we had expected.”
But Disney projected a “modest” decline in Disney+ subscribers compared with the first quarter.
Disney is focused on a fall launch of a new ESPN product that aims to make the sports product a “flagship,” Iger said”
The new offering will have a “high degree of customisation and personalisation” and “of course the inclusion ultimately of some form of betting and fantasy,” Iger said.
Iger described the new product as a “pretty compelling consumer proposition” for sports junkies.
“We’re on 365 days a year, 24 hours a day,” Iger said. “So if you’re a sports fan, it’s not about one day of one boxing event or one day of football. It’s about sports every single day of the year and every hour of the day.”
In its amusement park division, Disney had increased revenues but lower profits. Because of Hurricane Milton, Disney shut Walt Disney world Resort in Florida for a day and canceled a cruise.
The company estimated the impact of the hurricanes at around US$120 million ($211.2m) in the quarter.
Disney confirmed key full-year targets for fiscal 2025, including the generation of US$15b ($26.4b) in cash provided by operations.
Shares declined 1.5% in early trading.