NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business

Covid 19 coronavirus containment: Sam Morgan says Govt should roll out txt service within days

Chris Keall
By Chris Keall
Technology Editor/Senior Business Writer·NZ Herald·
13 Aug, 2020 05:35 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Auckland University Professor Shaun Hendy on Heather du Plessis-Allan Drive. Video / Newstalk ZB

Entrepreneur Sam Morgan has a new idea to help contain Covid-19 - and he says the Ministry of Health could roll it out within days if it chooses.

The txt-based Daily Health Check service would send a message to everyone's phones - in the manner of the Civil Defence texts sent on Tuesday night and Wednesday morning, only with two-way capability so simple questions could be asked.

There would be a couple of quick questions on first-use (on age, location and pre-existing conditions), then one about feeling any Covid-like symptoms (watch a demo here).

The idea, is once you're registered, your Daily Health Check takes less than 30 seconds.

Advertisement
Advertise with NZME.

Morgan sees it as a real-time way for the Government to establish where it should focus its resources, down to the postcode level, at a time when speed is of the essence to prevent runaway community transmission.

"If you've got wider transmission in the community, it could potentially provide you with some intelligence as to where people were becoming symptomatic over time," he says.

"If the country got into the habit of doing a daily health check-in, then it would enable the Government to say, 'This postcode here had no-one symptomatic last week, and this week they've got people popping up. And so that's where we want to put our test facilities.

Daily Health Check: Sam Morgan says txt messaging to millions of Kiwis will give the MoH a snapshot of where people are symptomatic, allowing it to target areas for more testing. Image / Supplied
Daily Health Check: Sam Morgan says txt messaging to millions of Kiwis will give the MoH a snapshot of where people are symptomatic, allowing it to target areas for more testing. Image / Supplied

"It would serve two purposes. One, to take a load off the Healthline, which is, again, 1000 people in front of your queue - or 890, last time I called it. It just doesn't scale.

Advertisement
Advertise with NZME.

"Two, it gives people the ability to find out 'Should I be tested?' and to really provide
a triage system in that regard."

Morgan says a similar Q&A capability could be built into the Government's NZ Covid Tracer app - but he again criticises the app's low adoption. Despite the Government's renewed PR push for the app, he doesn't see it every gaining wide adoption, especially among at-risk groups such as low-income families sharing a home.

Discover more

New Zealand

Government to trial CovidCard in Rotorua

06 Aug 01:48 AM
Business

$50m rural broadband top-up: Detail lacking outside Northland, advocates say

10 Aug 05:32 AM
Business

Huawei-built data centre allowed undetected eavesdropping: report

11 Aug 02:07 AM
Telecommunications

Back to lockdown: How networks are coping

12 Aug 05:37 AM

Like his $20-a-piece Covid Card concept, he paints the txt-based Daily Health Check as a simple solution that can be used by everyone, no fancy phones required.

Daily Health Check has been available through WhatsApp since April 21, but it needs a Government agency driving it for mass adoption.

After answering questions about age, location and pre-existing conditions on first use, the aim is for a Daily Health Check by txt to take less than 30 seconds. Image / Supplied
After answering questions about age, location and pre-existing conditions on first use, the aim is for a Daily Health Check by txt to take less than 30 seconds. Image / Supplied

The main impediment would be the cost of all the txt messages. "If you send five messages at 20c each to every Aucklander, you're quickly at $5 million in service charges."

But he sees a will at Spark, Vodafone and 2degrees to zero-rate the service - "if someone at the Ministry of Health is willing to have those conversations, but that takes some initiative".

Morgan says Daily Health Check is "All built. It could be rolled out in days."

Has he talked to the Ministry of Health about it?

Advertisement
Advertise with NZME.

"They're very aware of it. They're very across it. They just like doing their own stuff," he says.

A spokesman for the ministry responded, "The daily health check-in was developed by the Ministry as part of a WhatsApp channel launched on 2 April 2020, as another platform to keep New Zealanders informed."

The system was decommissioned on May 30 when New Zealanders started engaging less with the communication channels, the spokesman said.

"However, the daily health check-in is being actively considered for a future update to the NZ Covid Tracer app. The Ministry had considered including the function earlier but decided to concentrate in the first instance on major functionality such as the ability to manually add locations and the exposure alert, which is critical to contact tracing.

Rotorua trial a 'sop'

Morgan sees the Daily Health Check txts as complementary to his Covid Card concept.

To quickly recap, the Covid Card would be worn on a lanyard around your neck, and use Bluetooth technology to record your close contacts with other wearers - which could then be downloaded by a health professional in the event you become infected, so those you've in proximity with can be alerted.

While some phone-based apps have Bluetooth tracing (NZ Covid Tracer doesn't, but might have the feature added), different Bluetooth standards used by different makes and models of phones has proved problematic where it's been deployed overseas. Ditto some phones' habit of pushing apps to the background, or turning off Bluetooth when the battery is low.

Sam Morgan says the Ministry of Health could roll out the txt-based Daily Health Check within days, if it chose. "It's already built." Photo / Wayne Drought
Sam Morgan says the Ministry of Health could roll out the txt-based Daily Health Check within days, if it chose. "It's already built." Photo / Wayne Drought

Team Morgan ran a successful trial at Nelson Hospital earlier this year.

Is he pleased the Government has now announced its own Covid Card trial, in Rotorua, to be run by Otago University and involving 250 to 300 locals?

"Not really. Thanks a political sop. They're not testing the technology. What they're testing is how politically acceptable it is," Morgan says.

He says a trial requires normalised social conditions, which we no longer have with level 2 and level 3 restrictions in place.

"And you can't just wait for the ideal social settings to run your trial between lockdowns; it's just not a good way to run a technology project you have to deliver it.

"Fundamentally, at some point, someone just has to decide to do it."

He says the Rotorua trial is about the Government not wanting to appear as if it has closed the door on any solution before the election.

"So, yeah, they [the Ministry of Health] still haven't made a decision to do it, and we don't see any will to do it," Morgan says.

"So we've sort of stood down from the whole thing. We're kind of like, 'Well you guys go and do whatever you want. It's clear you don't want to do it. If you do get serious, give us a call."

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Business

Premium
Airlines

Pilot group to honour Erebus legacy with safety award

17 Jun 07:00 AM
Premium
Business

The NZ boardrooms where women buck gender pay gap trend

17 Jun 06:00 AM
Premium
Shares

Market close: NZX 50 down 0.4% as Israel-Iran conflict intensifies

17 Jun 05:48 AM

Audi offers a sporty spin on city driving with the A3 Sportback and S3 Sportback

sponsored
Advertisement
Advertise with NZME.

Latest from Business

Premium
Pilot group to honour Erebus legacy with safety award

Pilot group to honour Erebus legacy with safety award

17 Jun 07:00 AM

The industry faces challenges but hopes to bring newcomers and veterans together.

Premium
The NZ boardrooms where women buck gender pay gap trend

The NZ boardrooms where women buck gender pay gap trend

17 Jun 06:00 AM
Premium
Market close: NZX 50 down 0.4% as Israel-Iran conflict intensifies

Market close: NZX 50 down 0.4% as Israel-Iran conflict intensifies

17 Jun 05:48 AM
Median house prices down again, sales taking longer: monthly report

Median house prices down again, sales taking longer: monthly report

17 Jun 05:32 AM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP