NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Budget 2025
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Companies / Tourism

Wary welcome for new guest

John Weekes
By John Weekes
Online Business Editor·NZME.·
25 Jun, 2015 05:00 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Emily Smith in the room she and flatmates rented out in Grey Lynn over three months using Airbnb. Photo / Dean Purcell

Emily Smith in the room she and flatmates rented out in Grey Lynn over three months using Airbnb. Photo / Dean Purcell

Mixed views from tourist operators as rent-a-room service Airbnb opens office in NZ.

The country's tourism cheerleader is at odds with hoteliers over how to view the popular Airbnb lodging website.

Airbnb plans to open its first New Zealand office and claims to have doubled its listings here over the past 12 months.

Airbnb allows users to rent out a room in their own house on a temporary basis, like an informal bed-and-breakfast.

TELL US YOUR AIRBNB EXPERIENCE

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Bruce Robertson, Hospitality Association chief executive, said there was no doubt Airbnb was a competitor to hotels.

"The industry's happy to compete. That's the market. I guess the concern [is] are we competing on a level playing field? Airbnb operators aren't paying commercial rates, they aren't subject to the sort of safety controls that the commercial industry is."

He said Airbnb lacked "any oversight" and could operate with lower overheads than hotels.

"I think there needs to be some recognition they are operating a commercial business," Mr Robertson said.

"It's only a competitor at the margin, it's certainly not a mainstream competitor but I think as customers are becoming more adventurous, prepared to try new things ... then it has the potential to become a bigger issue."

Advertisement
Advertise with NZME.

He expected questions about taxation of Airbnb listings to eventually emerge.

Mr Robertson said the only possible advantage to hotels would be if people had a bad experience at Airbnb and vowed never to try the service again.

However, Tourism New Zealand welcomed the arrival and growth of Airbnb.

"It provides additional choice for visitors and that's always a good thing," spokeswoman Deborah Gray said.

Discover more

Small Business

Car sharing part of solution

08 Jun 11:51 PM
Small Business

Online learning part of sharing economy

12 Jun 02:30 AM
Small Business

Small Business: Success by sharing the experience

06 Jun 05:00 PM
Tourism

Airbnb to open NZ office

23 Jun 05:00 PM

"Certainly we've seen capacity constraints over the peak summer periods so an outfit like this certainly can help ease the pressure."

Aucklander Emily Smith was also a fan of Airbnb.

She hosted guests at her rented Grey Lynn flat using Airbnb earlier this year to fill a spare room.

She said a huge range of accommodation was offered on the website.

"We probably did the most basic level - just a room and a shared bathroom."

Ms Smith and her flatmates saw a chance to make some extra money, with the landlord's permission, and meet new people. "We would have had a couple of people a week ... probably on average three or four nights a week."

Advertisement
Advertise with NZME.

Ms Smith said most of her guests were travellers from abroad, who probably would have stayed at backpackers' hostels otherwise.

The Grey Lynn room was rented out at $66 a night.

Airbnb New Zealand head Sam McDonagh this week said the firm had about 1.2 million listings worldwide and 6000 in New Zealand.

Your own B&B
Airbnb allows users to rent out a room in their own house on a temporary basis, like an informal bed-and-breakfast. Visitors to the website can rent places from hosts in more than 190 countries.

Save

    Share this article

Latest from Tourism

Premium
Tourism

How Christchurch's new stadium is redefining event hospitality

17 May 01:00 AM
Premium
Tourism

Glimmer of hope for Chateau Tongariro restoration as former lessee accounts for $5m provision

16 May 01:00 AM
Premium
Property

Fast-tracking $200m film hub planned for Ayrburn

14 May 04:00 AM

The Hire A Hubby hero turning handyman stereotypes on their head

sponsored
Advertisement
Advertise with NZME.

Latest from Tourism

Premium
How Christchurch's new stadium is redefining event hospitality

How Christchurch's new stadium is redefining event hospitality

17 May 01:00 AM

Interest submissions for the stadium's offerings closed Friday and were ‘oversubscribed’.

Premium
Glimmer of hope for Chateau Tongariro restoration as former lessee accounts for $5m provision

Glimmer of hope for Chateau Tongariro restoration as former lessee accounts for $5m provision

16 May 01:00 AM
Premium
Fast-tracking $200m film hub planned for Ayrburn

Fast-tracking $200m film hub planned for Ayrburn

14 May 04:00 AM
Premium
First look at controversial Bay of Islands marina plans

First look at controversial Bay of Islands marina plans

13 May 09:30 PM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP