Spark is migrating the Xtra email network from Yahoo to a local provider.
People with Xtra and Yahoo email accounts may be experiencing difficulty accessing their emails today.
Spark confirmed the Xtra and Yahoo email services was experiencing problems today for customers accessing their inboxes with a third party provider, like Outlook or a mail app on their phone. All customers can instead
access their mail at xtramail.co.nz, Spark said.
We've been informed that some customers may be experiencing problems sending or receiving Yahoo! Xtra email since early...
Posted by Spark on Monday, November 28, 2016
Spark announced in September it would be moving its Xtra email service to New Zealand-owned email provider SMX from Yahoo.
The glitch experienced by some customers today was unrelated to the data migration, which begins next year.