Telstra seeks complaints

Telstra has lodged a freedom of information request with the Australian Competition and Consumer Commission for it to hand over complaints from its rivals about access to Telstra's exchanges.

The request was lodged after ACCC chairman Graeme Samuel said the watchdog had been deluged by rivals' complaints about problems in accessing Telstra's exchanges so they could install broadband equipment.

Some had claimed Telstra had delayed providing access for days or weeks, sometimes arguing it had lost the keys to a particular exchange.