"We are a small family-run business that for the past 10-years has been proud to be of service to you.
"We fought tenaciously to keep operating, not least because of our loyal customers. Ultimately, however, we couldn't make it through," the email said.
PwC's report said revenue dropped from $4.2 million in 2014 to $3.8m in 2016 and made a loss of $206,000 in 2016 after recording a profit of $80,000 in 2014.
The corporate workplace was becoming less formal and the demand for business shirts and suits had softened, the report said.
Increased competition from online retailers and local shops also contributed to the drop in revenue.
During the administration period a number of New Zealand and offshore parties expressed interest in buying all or part of the business. Discussion were held, but no sale could be negotiated.