Including one-time charges to close stores, Pumpkin patch made a net loss of $27.5 million, from a loss of $1.88 million a year earlier. The board didn't declare a dividend and said it will review payments in 2013.
The group's international business unit generated increased online and wholesale sales in local currency terms but the high New Zealand dollar continued to impact the value of sales, the company said. That combined with higher raw material costs, especially for cotton in the early part of the year, led to lower margins.
"One of our key focus areas is the development of multi-channel strategies - the merging of the traditional retail and online models is only just beginning however we believe we are ahead of the pack and will retain that position as we continue to invest in technology and supply chain capability," Cowie said.
Online sales for the year exceeded $30 million and were up 50 per cent on the previous year. The retailer is currently looking at several new international franchise and online opportunities for both its Pumpkin Patch and Charlie & Me brands.
In New Zealand, sales rose 3 per cent to $59 million and in Australia gained 4 per cent to $207.6 million, driven by "strong growth in online and higher retail sales."
International sales fell 4.2 per cent to $33.7 million, reflecting the high New Zealand dollar. The international segment currently has three outlets in Ireland and company operated website selling clothes in six markets. Products are also sold through 339 partner "doors" across 18 markets.
Cowie gave little guidance for the outlook for 2013, saying that "notwithstanding current retail conditions following the reorganisation, which is now mostly complete, we are a simpler and more agile business that is much better placed to take advantage of the opportunities that exist across Australasia and our international markets".