A glitch on the Spark Sport app sends an ominous message to fans. Photo / Mark Mitchell
A glitch on the Spark Sport app sends an ominous message to fans. Photo / Mark Mitchell
A glitch in the Spark Sport app has seen the All Blacks pre-emptively eliminated from the Rugby World Cup.
Users have reported that when going into the schedule section of the app and adding the New Zealand filter, they get a response saying: "There are no further matches available forthis team as they have been knocked out of the tournament."
Unless Spark knows something the rest of the country doesn't, the All Blacks beat Ireland 46-14 last night and will now play England in the upcoming semi-final.
The glitch doesn't only affect the All Blacks. The same thing happens when the schedule is filtered by England, which, of course, beat Australia 40-16 last night.
Spark furthermore said that the night's matches attracted the two highest audiences on the Spark platform to date.
There were, however, some customers who still took to social media to complain about the quality of the streams they were receiving.
Spark said that these problems were likely related to the customers' broadband connection, in-home setup or devices.
"The volume of individual customers contacting our care channels was much lower than for major matches earlier in the tournament, despite the audience being higher," the company said in a release.