As well as causing lower activity and revenue, the quakes caused considerable damage to the information management business.
Operating revenue rose 5 per cent at the express package and business mail division to $278m, with earnings before interest, tax, depreciation and amortisation (ebitda) up 2 per cent to $50m.
Strongly improving performance at the half year, which included double digit earnings growth in the second quarter, stalled due to the February earthquake in Christchurch, Freightways said.
Towards the end of the financial year, volumes recovered in most businesses and in the fourth quarter double digit earnings growth was achieved again.
Volumes from many customers increased, and the company gained market share and introduced modest price rises.
While Freightways expected market segments to continue to gradually improve throughout 2012, it said the express package and business mail division continued to rely on growth among its existing customer base.
In the information management division full year revenue was up 15 per cent from a year earlier to $76m, with ebitda up 13 per cent to $17m.
During 2011, the company had leased more information management capacity in Auckland, Wellington, Sydney, Melbourne, Adelaide and Perth.
The increased lease costs had some initial detrimental effects on margins, but those were expected to be restored as the new capacity was used.
Demand for the document management services was ahead of expectations, Freightways said.
It was expecting capital expenditure of $17m for 2012, including a $4m depot refurbishment at the main Auckland site to accommodate the relocation of NOW Couriers.
Cost savings as a result of that project were expected in the 2013 financial year.
- NZPA